Receptionist in Bradford BD8 9PB inBradford BD8 9PB PUBLISHED THU 2 OCT 2025 Jump to job information section

Depends on experience

Manor Medical Practice rpdhp63m

Job description

We are looking for 2 part time receptionist to
be responsible for undertaking a wide range of reception duties and the
provision of general support to the multidisciplinary team.

The hours for each role is currently 20 hours. The shift patterns for this role is a mixture of 08:00AM - 13:00PM and 13:00PM - 18:00PM.

Previous applicants need not apply.

Duties can include but are not limited to, greeting, and directing patients, effective use of the appointment system, booking appointments, processing of information, and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

We are a large training practice with teams comprising of clinical and non clinical staff, with the experience and knowledge to support the Practice.

Equality and Diversity:

Supporting the equality and diversity, and rights of patients, carers, and colleagues.

Date posted

02 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1399-25-0

Job locations

195 Girlington Road

Girlington

Bradford

BD8 9PB

Allerton Health Centre

Bell Dean Road

Allerton

Bradford

West Yorkshire

BD15 7WA

Job description

Job responsibilities

The
following are the core responsibilities of the receptionist. There may be on
occasion, a requirement to carry out other tasks; this will be dependent upon
factors such as workload and staffing levels:

a.
Maintaining
and monitoring the practice appointment system

b.
Process
personal, telephone and e-requests for appointments

c.
Answer
incoming phone calls, transferring calls or dealing with the callers request
appropriately

d.
Front
desk duties, including correct procedure for arriving patients.

e.
Prescription
requests

f.
Signpost
patients to the correct service

g.
Initiating
contact with and responding to, requests from patients, team members and
external agencies

h.
Read
code data on SystmOne

i.
Photocopy
documentation as required

j.
Data
entry of new and temporary registrations and relevant patient information as
required

k.
Input
data into the patients healthcare records as necessary

l.
Direct
requests for information i.e., SAR, insurance / solicitors letters and DVLA
forms to the Medical Secretary.

m.
Manage
all queries as necessary in an efficient manner

n.
Carry
out system searches as requested

o.
Maintain
a clean, tidy, effective working area always

p.
Monitor
and maintain the reception area and notice boards

q.
Support
all clinical staff with general tasks as requested

Job description

Job responsibilities

a.
Maintaining
and monitoring the practice appointment system

b.
Process
personal, telephone and e-requests for appointments

c.
Answer
incoming phone calls, transferring calls or dealing with the callers request
appropriately

d.
Front
desk duties, including correct procedure for arriving patients.

e.
Prescription
requests

f.
Signpost
patients to the correct service

g.
Initiating
contact with and responding to, requests from patients, team members and
external agencies

h.
Read
code data on SystmOne

i.
Photocopy
documentation as required

j.
Data
entry of new and temporary registrations and relevant patient information as
required

k.
Input
data into the patients healthcare records as necessary

l.
Direct
requests for information i.e., SAR, insurance / solicitors letters and DVLA
forms to the Medical Secretary.

m.
Manage
all queries as necessary in an efficient manner

n.
Carry
out system searches as requested

o.
Maintain
a clean, tidy, effective working area always

p.
Monitor
and maintain the reception area and notice boards

q.
Support
all clinical staff with general tasks as requested

Person Specification

Personal Qualities

Essential

Polite and confident

Flexible and cooperative

Motivated

Forward thinker

High levels of integrity and loyalty

Sensitive and empathetic in distressing situations

Ability to work under pressure

Flexibility to work outside of core office hours

Disclosure Barring Service (DBS) check

Qualifications

Essential

Educated to GCSE level or equivalent

Desirable

GCSE Mathematics & English (C or above)

AMSPAR Receptionists Qualification

NVQ Level 2 in Health and Social Care

Experience

Essential

Experience of working with the general public

Experience of administrative duties

Experience of working in a health care setting

SystmOne experience

Skills

Essential

Excellent communication skills (written and oral)

Strong IT skills

Clear, polite telephone manner

Competent in the use of Microsoft Office and Outlook packages

SystmOne

Effective time management (Planning & Organising)

Ability to work as a team member and autonomously

Good interpersonal skills

Problem solving & analytical skills

Ability to follow policy and procedure

Person Specification

Personal Qualities

Essential

Polite and confident

Flexible and cooperative

Motivated

Forward thinker

High levels of integrity and loyalty

Sensitive and empathetic in distressing situations

Ability to work under pressure

Flexibility to work outside of core office hours

Disclosure Barring Service (DBS) check

Qualifications

Essential

Educated to GCSE level or equivalent

Desirable

GCSE Mathematics & English (C or above)

AMSPAR Receptionists Qualification

NVQ Level 2 in Health and Social Care

Experience

Essential

Experience of working with the general public

Experience of administrative duties

Experience of working in a health care setting

SystmOne experience

Skills

Essential

Excellent communication skills (written and oral)

Strong IT skills

Clear, polite telephone manner

Competent in the use of Microsoft Office and Outlook packages

SystmOne

Effective time management (Planning & Organising)

Ability to work as a team member and autonomously

Good interpersonal skills

Problem solving & analytical skills

Ability to follow policy and procedure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manor Medical Practice

Address

195 Girlington Road

Girlington

Bradford

BD8 9PB

Employer's website

https://jobsincare.com/job/jnsWIFoDQze (Opens in a new tab)

Employer details

Employer name

Manor Medical Practice

Address

195 Girlington Road

Girlington

Bradford

BD8 9PB

Employer's website

https://jobsincare.com/job/jnsWIFoDQze (Opens in a new tab)

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Receptionist: Click to view

To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:

Technical Skills:

1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.

2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.

3. Data Entry: Attention to detail when inputting and managing information in databases.

Interpersonal Skills:

1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.

2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.

3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.

Organizational Skills:

1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.

2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.

3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.

Personal Qualities:

1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.

2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.

3. Teamwork: Ability to work collaboratively with other staff members in a busy office.

Additional Considerations:

- Experience: Previous experience in customer service or office administration can be advantageous.

- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.

- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.

inBradford BD8 9PB

53.8029582 -1.7881824 Bradford BD8 9PB, Bradford BD15 7WA

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Manor Medical Practice rpdhp63m

Job description

Details

Date posted

Pay scheme

Salary

Contract

Working pattern

Reference number

Job locations

Job description

Job responsibilities

Job responsibilities

Person Specification

Personal Qualities

Essential

Qualifications

Essential

Desirable

Experience

Essential

Skills

Essential

Personal Qualities

Essential

Qualifications

Essential

Desirable

Experience

Essential

Skills

Essential

Disclosure and Barring Service Check

Employer details

Employer name

Address

Employer's website

Employer details

Employer name

Address

Employer's website

Requirements

Benefits