Receptionist in Gosforth NE3 3XT inGosforth NE3 3XT PUBLISHED THU 2 OCT 2025 Jump to job information section
Job description
Permanent Band 3 NHS role (£24,937–£26,598) with NHS pension and staff benefits — solid pay and job security.
Currently a 24/7 reception service — shift options that can suit school runs or childcare; rota to be reviewed in six months.
Based at St Nicholas Hospital, Gosforth NE3 — a practical local commute, manageable for a 40‑year‑old with a car.
On‑the‑job training with RiO and MS Office use plus recognised admin qualifications — ideal for building or returning to an admin career.
Work for a diverse, caring Trust that values compassionate staff — supportive culture for women balancing family and work.
Clear, permanent full‑time role with defined duties, DBS checks handled by employer — great for organised, experienced receptionists.
Bring calm, competence and a warm welcome to patients, families and staff at St Nicholas Hospital, Gosforth. As Receptionist for Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust you’ll provide high-quality reception and administrative support to inpatient services at Bamburgh Clinic and Alnwood, working within a 24/7 rota currently under review. You will manage secure access in line with Trust procedures, maintain and update patient information systems (RiO), handle day-to-day office communications and liaise confidently with clinical teams, visitors and external agencies to keep services safe and efficient.
This permanent, full-time Band 3 role (Agenda for Change) offers £24,937–£26,598 and is ideal for organised, compassionate people—particularly carers and women seeking a meaningful, stable NHS post. Essential skills include OCR Level 3 in word-processing or business administration (or equivalent experience), GCSE Maths and English (or equivalent), solid Microsoft and email skills, previous reception/clerical experience, strong communication, confidentiality and the ability to prioritise. A DBS check is required. To apply simply click the "Apply Now" button — jobsincare.com lists this vacancy and makes applying straightforward. Applications close 16 October 2025 and may close earlier if sufficient applications are received.
This permanent, full-time Band 3 role (Agenda for Change) offers £24,937–£26,598 and is ideal for organised, compassionate people—particularly carers and women seeking a meaningful, stable NHS post. Essential skills include OCR Level 3 in word-processing or business administration (or equivalent experience), GCSE Maths and English (or equivalent), solid Microsoft and email skills, previous reception/clerical experience, strong communication, confidentiality and the ability to prioritise. A DBS check is required. To apply simply click the "Apply Now" button — jobsincare.com lists this vacancy and makes applying straightforward. Applications close 16 October 2025 and may close earlier if sufficient applications are received.
Permanent Band 3 NHS role (£24,937–£26,598) with NHS pension and staff benefits — solid pay and job security.
Currently a 24/7 reception service — shift options that can suit school runs or childcare; rota to be reviewed in six months.
Based at St Nicholas Hospital, Gosforth NE3 — a practical local commute, manageable for a 40‑year‑old with a car.
On‑the‑job training with RiO and MS Office use plus recognised admin qualifications — ideal for building or returning to an admin career.
Work for a diverse, caring Trust that values compassionate staff — supportive culture for women balancing family and work.
Clear, permanent full‑time role with defined duties, DBS checks handled by employer — great for organised, experienced receptionists.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Permanent Band 3 NHS role (£24,937–£26,598) with NHS pension and staff benefits — solid pay and job security.; Currently a 24/7 reception service — shift options that can suit school runs or childcare; rota to be reviewed in six months.; Based at St Nicholas Hospital, Gosforth NE3 — a practical local commute, manageable for a 40‑year‑old with a car.; On‑the‑job training with RiO and MS Office use plus recognised admin qualifications — ideal for building or returning to an admin career.; Work for a diverse, caring Trust that values compassionate staff — supportive culture for women balancing family and work.; Clear, permanent full‑time role with defined duties, DBS checks handled by employer — great for organised, experienced receptionists.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Receptionist:
Click to view
To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
inGosforth NE3 3XT
55.0064877 -1.6330996 Gosforth NE3 3XT 
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.