QR code linking to this job posting Receptionist / Patient Healthcare Navigator in Camberwell inCamberwell PUBLISHED THU 28 AUG 2025

Competitive rates  PERMANENT 
Job summary
We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.

Main duties of the job
Who we areOmnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient

Experience
.Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.

About us
Role Requirements

Experience
of clerical and administrative workClear thinking and have an analytical approachAble to work as part of a team, to promote a good team spiritAble to be sensitive and assertive as appropriate

Experience
in a client facing/customer service positionBe motivated andJob

Details
Receptionist / Patient Healthcare NavigatorFull Time and part time hours (FTE 40)able to work independentlyBenefits25 days holiday plus bank holidaysExcellent work / Life balanceClinical progressionTraining cost supportFull indemnity cover paid by the practice.NHS Discount & Support SchemesEmployee Assistance ProgramSick PayEnhanced maternity and paternity leave

Salary
sacrifice electric car schemeLife insurance 3 x

Salary
Healthcare cash planCycle to work scheme.Charitable giving schemeAn extra day off to celebrate your birthday.Occupational Health Support

Details

Date posted
28 August 2025

Pay scheme
Other

Salary
£12.21 an hour

Contract
Permanent

Working pattern
Full-time

Reference number
PCPHNPARK29Job location
sCamberwell--CamberwellSouth LondonSE5 7AQ

Job description

Job responsibilities
Job

Details
Receptionist / Patient Healthcare NavigatorFull Time and part time hours (FTE 40)We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.Role Requirements

Experience
in a client facing/customer service positionBe motivated and able to work independentlyWho we areOmnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient

Experience
Benefits25 days holiday plus bank holidaysExcellent work / Life balanceClinical progressionTraining cost supportFull indemnity cover paid by the practice.NHS Discount & Support SchemesEmployee Assistance ProgramSick PayEnhanced maternity and paternity leave

Salary
Healthcare cash planCycle to work scheme.Charitable giving schemeAn extra day off to celebrate your birthday.Occupational Health SupportOmnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.

Job description

Job responsibilities
Job

Person Specification

Qualifications
Essential-------Desirablen/a

Experience
Essential-------Desirable

Experience
of clerical and administrative work

Experience
in a client facing/customer service position

Person Specification

Experience
Essential-------Desirable

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details