Rehabilitation Assistant in King’s Lynn inKing’s Lynn PUBLISHED FRI 7 NOV 2025 Jump to job information section
Depending on experience £24,005 - £25,567 (FTE) depending on experience
PERMANENT
Tapping House r7ZP6PGCA
Job description
Job summary
Salary
- £24,005 - £25,567 pa (depending on
Experience
)Hours - 37.5 hours per week (9-5 Monday to Friday) Part time hours consideredHoliday - 25 days (increasing to 27 after 5 years and 31 after 9 years) plus 8 bank holidaysTapping House is a leading provider of palliative care services in Norfolk. We are an independent charity delivering innovative and specialist rehabilitative therapy, end of life care and bereavement services.The care provided is appropriate to the patients needs and stage of illness and uses a rehabilitative approach to promote quality of life. The Rehabilitation Assistant will be involved in running therapeutic groups, supporting social programmes alongside volunteers, carrying out rehabilitation programmes as implemented by the therapists, and will have key worker responsibility for a designated number of patients.
Main duties of the job
Reporting into the Therapy Lead, the post holder will work as a band 3 (Hospice Equivalent) Rehabilitation Assistant predominantly in the Tulip Centre, within the Hospice Inpatient Unit, and occasionally in the community. They will be a valuable member of the therapy team, working under the guidance and supervision of qualified Occupational Therapists and Physiotherapist.
About us
We have an amazing multi-disciplinary team who all work together ensuring that the patient is central to everything we do.Our Vision is ...That every person living with or affected by a life limiting condition will be offered choice and access to excellent end of life and bereavement care.Our Values are:COMPASSIONACCESSIBILITYRESPECTEXCELLENCESPARKThe Hospice stands in beautiful well maintained grounds. Our building is modern and light with each bedroom having a garden view. We offer free parking and an amazing onsite cafe.
Details
Date posted
November 2025
Pay scheme
Other
Salary
Depending on
Experience
£24,005 - £25,567 (FTE) depending on
Experience
Contract
Permanent
Working pattern
Full-time
Reference number
B0219-25-0Job location
sWheatfieldsHillingtonKing’s LynnNorfolkPE31 6BH
Job description
Job responsibilities
JOB PURPOSETapping House is a leading provider of palliative care services in Norfolk. We are an independent charity delivering innovative and specialist rehabilitative therapy, end of life care and bereavement services.Reporting into the Therapy Lead, the post holder will work as a band 3 Hospice Equivalent Rehabilitation Assistant predominantly in the Tulip Centre, within the Hospice Inpatient Unit, and occasionally in the community. They will be a valuable member of the therapy team, working under the guidance and supervision of qualified Occupational Therapists and Physiotherapist.The care provided is appropriate to the patients needs and stage of illness and uses a rehabilitative approach to promote quality of life. The Rehabilitation Assistant will be involved in running therapeutic groups, supporting social programmes alongside volunteers, carrying out rehabilitation programmes as implemented by the therapists, and will have key worker responsibility for a designated number of patients.MAIN DUTIESClinicalTo be patient-centred in defining an individuals goals and engage in a treatment/support programme that works towards mutually agreed goals with particular emphasis on adaptation to illness, changing function and the development of self-management strategiesDeliver activities, interventions or treatments aimed at the achievement of specified goals in 1-1 or group environmentsBe responsible for the day to day running of the therapeutic groups, both as a support and in leading the groups. These may be activity groups, exercise or self-management education groupsEnable people to choose and participate in activities that are meaningful to themTo have key worker responsibility for a number of patients and their families, supporting their physical and emotional needs, seeking support from senior staff for complex issuesAs part of the therapy team be involved in team and caseload review meetings as well as wider Multi-Disciplinary Team meetings, contributing to the discussion on those patients you have key worker responsibility forMonitor and maintain the environment and resources during and after clinical/therapeutic activitiesSupport individuals to retain, regain and develop the skills to manage their lives as far as possibleTo communicate sensitively with patients, carers, families and staff using advanced communication skills through a variety of medium such as groups, face to face and using the telephoneTo work as an integral part of the multidisciplinary team, ensuring that the needs of patients and carers are identified within a holistic framework, that includes physical, psychological, social and spiritual needs, fostering an interdisciplinary approach to rehabilitationTo provide therapeutic and rehabilitative interventions within the IPU, often with a wellbeing and end of life wishes focus, with support of therapy colleaguesTo maintain clear referral processes for external and internal services/teams and support the smooth transition of patients between servicesTo maintain accurate and contemporaneous clinical records, using systmone electronic patient recordTo liaise with carers and external agencies regarding therapeutic interventions/activities and to play an active role in discharge planning from the therapy service when appropriateContribute, monitor and review the development of service objectives, protocols and policies under the direction of the Therapy LeadTo be involved in the development of the service through quality improvement and clinical auditProvide support and day-to-day supervision for volunteers supporting therapeutic and social programmesPhysical, Mental and EmotionalTo be able to cope with change and organisational developmentsTo be able to cope emotionally with difficult and complex communication issues, demonstrate resilience and coping strategies, and to support team members at difficult timesEducation and DevelopmentTo contribute to the safe and competent use of all equipment/aids usedTo use and instruct others such as health and social care professionals, or carers to use moving and handling techniques as required by the individual and their environment according to own competenceTo take responsibility for own continued personal and professional development through participation in individual development review, clinical supervision and other educational activitiesTo keep up-to-date with local and national developments in palliative careTo contribute to the orientation, development and support of other staff and students working in other clinical areasTo foster a philosophy of continuous learning and evaluation and to take responsibility for own and care volunteers development, identifying training and education needsDisclosure and Barring Service DBS CheckThis post is subject to the Rehabilitation of Offenders Act 1974 Exceptions Order as amended and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service DBS to check for any previous criminal convictions.Other Responsibilities:Uphold the Hospice's vision and values at all times.Carry out all duties in accordance with the Hospice's policies and procedures, including health & safety, code of behaviour, confidentiality, and equality, diversity & inclusion.Promote awareness of the Hospice, its services, and its strategy.Work collaboratively and respectfully with all staff, volunteers, and supporters.Support the safeguarding of vulnerable adults, young people, and children.Adhere to policies on information security, data privacy, and confidentiality.Demonstrate a commitment to ongoing learning and development.Undertake other duties as directed by your Line Manager.GeneralCarry out all duties in accordance with the Hospices policies and procedures including but not limited to health & safety, code of behaviour, confidentiality and equality, diversity & inclusion.Promote awareness of the Hospice, its services and its strategy.Work collaboratively and respectfully with all staff, volunteers and supporters of the Hospice.Promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering the Hospices policies on safeguarding.Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.Information Security, Confidentiality, and Records Management:The role requires adherence to organisational policies concerning information security, data privacy, and confidentiality. The employee is responsible for safeguarding sensitive information, ensuring secure handling and storage of records, and maintaining compliance with applicable data protection regulations. This includes actively participating in Information Governance training, reporting potential security incidents, and managing records in accordance with Tapping Houses Retention Archiving and Destruction of All Hospice Records Policy.This
Job description
is not intended to be exhaustive and will be reviewed periodically to ensure that the needs of the service are being met
Job description
Person Specification
Qualifications
EssentialNVQ level 2 in health and social careGCSE or equivalent in EnglishGood spoken, written and understanding of EnglishDesirableNVQ level 3 in health and social careAPTITUDE & ABILITIESEssentialWorking within a teamTo be skilled in dealing with anxious and distressed patients and relativesTo be independent and able to accept responsibilityTo have good communication skillsTo have the ability to recognise own limitation, and when to access advice and supervisionTo be able to pay attention to detail.Understanding of confidentiality.Calm, sensitive and empathetic disposition.DesirableTo have the ability to work single-handed with individuals/groups within a supportive environment.
Experience
EssentialTo have demonstrable
Experience
of working with peopleTo have the ability to communicate with patients, including those with hearing difficulties, cognitive impairment and aggressive / challenging behaviourTo have
Experience
in liaising with other staff within the MDT on the patients progress / issuesTo have excellent time management and organisational skillsTo be computer literateDesirableTo have knowledge of rehabilitation treatments and activitiesTo have evidence of on-going personal developmentTo have
Experience
in working in a physiotherapy or occupational therapy settingTo have
Experience
of working within palliative careTo have an understanding of a wide variety of conditionsDISPOSITION / ATTITUDE / MOTIVATIONEssentialTo have the ability to work without direct supervisionTo have the ability of problem solvingTo have a co-operative nature and be able to get on well within a multidisciplinary teamAble to work well within a busy environment.DesirableTo have interest in lifelong learning.OtherEssentialFull UK driving Licence holderDesirableAccess to own transport
Person Specification
Experience
EssentialTo have demonstrable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Salary
- £24,005 - £25,567 pa (depending on
Experience
)Hours - 37.5 hours per week (9-5 Monday to Friday) Part time hours consideredHoliday - 25 days (increasing to 27 after 5 years and 31 after 9 years) plus 8 bank holidaysTapping House is a leading provider of palliative care services in Norfolk. We are an independent charity delivering innovative and specialist rehabilitative therapy, end of life care and bereavement services.The care provided is appropriate to the patients needs and stage of illness and uses a rehabilitative approach to promote quality of life. The Rehabilitation Assistant will be involved in running therapeutic groups, supporting social programmes alongside volunteers, carrying out rehabilitation programmes as implemented by the therapists, and will have key worker responsibility for a designated number of patients.
Main duties of the job
Reporting into the Therapy Lead, the post holder will work as a band 3 (Hospice Equivalent) Rehabilitation Assistant predominantly in the Tulip Centre, within the Hospice Inpatient Unit, and occasionally in the community. They will be a valuable member of the therapy team, working under the guidance and supervision of qualified Occupational Therapists and Physiotherapist.
About us
We have an amazing multi-disciplinary team who all work together ensuring that the patient is central to everything we do.Our Vision is ...That every person living with or affected by a life limiting condition will be offered choice and access to excellent end of life and bereavement care.Our Values are:COMPASSIONACCESSIBILITYRESPECTEXCELLENCESPARKThe Hospice stands in beautiful well maintained grounds. Our building is modern and light with each bedroom having a garden view. We offer free parking and an amazing onsite cafe.
Details
Date posted
November 2025
Pay scheme
Other
Salary
Depending on
Experience
£24,005 - £25,567 (FTE) depending on
Experience
Contract
Permanent
Working pattern
Full-time
Reference number
B0219-25-0Job location
sWheatfieldsHillingtonKing’s LynnNorfolkPE31 6BH
Job description
Job responsibilities
JOB PURPOSETapping House is a leading provider of palliative care services in Norfolk. We are an independent charity delivering innovative and specialist rehabilitative therapy, end of life care and bereavement services.Reporting into the Therapy Lead, the post holder will work as a band 3 Hospice Equivalent Rehabilitation Assistant predominantly in the Tulip Centre, within the Hospice Inpatient Unit, and occasionally in the community. They will be a valuable member of the therapy team, working under the guidance and supervision of qualified Occupational Therapists and Physiotherapist.The care provided is appropriate to the patients needs and stage of illness and uses a rehabilitative approach to promote quality of life. The Rehabilitation Assistant will be involved in running therapeutic groups, supporting social programmes alongside volunteers, carrying out rehabilitation programmes as implemented by the therapists, and will have key worker responsibility for a designated number of patients.MAIN DUTIESClinicalTo be patient-centred in defining an individuals goals and engage in a treatment/support programme that works towards mutually agreed goals with particular emphasis on adaptation to illness, changing function and the development of self-management strategiesDeliver activities, interventions or treatments aimed at the achievement of specified goals in 1-1 or group environmentsBe responsible for the day to day running of the therapeutic groups, both as a support and in leading the groups. These may be activity groups, exercise or self-management education groupsEnable people to choose and participate in activities that are meaningful to themTo have key worker responsibility for a number of patients and their families, supporting their physical and emotional needs, seeking support from senior staff for complex issuesAs part of the therapy team be involved in team and caseload review meetings as well as wider Multi-Disciplinary Team meetings, contributing to the discussion on those patients you have key worker responsibility forMonitor and maintain the environment and resources during and after clinical/therapeutic activitiesSupport individuals to retain, regain and develop the skills to manage their lives as far as possibleTo communicate sensitively with patients, carers, families and staff using advanced communication skills through a variety of medium such as groups, face to face and using the telephoneTo work as an integral part of the multidisciplinary team, ensuring that the needs of patients and carers are identified within a holistic framework, that includes physical, psychological, social and spiritual needs, fostering an interdisciplinary approach to rehabilitationTo provide therapeutic and rehabilitative interventions within the IPU, often with a wellbeing and end of life wishes focus, with support of therapy colleaguesTo maintain clear referral processes for external and internal services/teams and support the smooth transition of patients between servicesTo maintain accurate and contemporaneous clinical records, using systmone electronic patient recordTo liaise with carers and external agencies regarding therapeutic interventions/activities and to play an active role in discharge planning from the therapy service when appropriateContribute, monitor and review the development of service objectives, protocols and policies under the direction of the Therapy LeadTo be involved in the development of the service through quality improvement and clinical auditProvide support and day-to-day supervision for volunteers supporting therapeutic and social programmesPhysical, Mental and EmotionalTo be able to cope with change and organisational developmentsTo be able to cope emotionally with difficult and complex communication issues, demonstrate resilience and coping strategies, and to support team members at difficult timesEducation and DevelopmentTo contribute to the safe and competent use of all equipment/aids usedTo use and instruct others such as health and social care professionals, or carers to use moving and handling techniques as required by the individual and their environment according to own competenceTo take responsibility for own continued personal and professional development through participation in individual development review, clinical supervision and other educational activitiesTo keep up-to-date with local and national developments in palliative careTo contribute to the orientation, development and support of other staff and students working in other clinical areasTo foster a philosophy of continuous learning and evaluation and to take responsibility for own and care volunteers development, identifying training and education needsDisclosure and Barring Service DBS CheckThis post is subject to the Rehabilitation of Offenders Act 1974 Exceptions Order as amended and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service DBS to check for any previous criminal convictions.Other Responsibilities:Uphold the Hospice's vision and values at all times.Carry out all duties in accordance with the Hospice's policies and procedures, including health & safety, code of behaviour, confidentiality, and equality, diversity & inclusion.Promote awareness of the Hospice, its services, and its strategy.Work collaboratively and respectfully with all staff, volunteers, and supporters.Support the safeguarding of vulnerable adults, young people, and children.Adhere to policies on information security, data privacy, and confidentiality.Demonstrate a commitment to ongoing learning and development.Undertake other duties as directed by your Line Manager.GeneralCarry out all duties in accordance with the Hospices policies and procedures including but not limited to health & safety, code of behaviour, confidentiality and equality, diversity & inclusion.Promote awareness of the Hospice, its services and its strategy.Work collaboratively and respectfully with all staff, volunteers and supporters of the Hospice.Promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering the Hospices policies on safeguarding.Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.Information Security, Confidentiality, and Records Management:The role requires adherence to organisational policies concerning information security, data privacy, and confidentiality. The employee is responsible for safeguarding sensitive information, ensuring secure handling and storage of records, and maintaining compliance with applicable data protection regulations. This includes actively participating in Information Governance training, reporting potential security incidents, and managing records in accordance with Tapping Houses Retention Archiving and Destruction of All Hospice Records Policy.This
Job description
is not intended to be exhaustive and will be reviewed periodically to ensure that the needs of the service are being met
Job description
Person Specification
Qualifications
EssentialNVQ level 2 in health and social careGCSE or equivalent in EnglishGood spoken, written and understanding of EnglishDesirableNVQ level 3 in health and social careAPTITUDE & ABILITIESEssentialWorking within a teamTo be skilled in dealing with anxious and distressed patients and relativesTo be independent and able to accept responsibilityTo have good communication skillsTo have the ability to recognise own limitation, and when to access advice and supervisionTo be able to pay attention to detail.Understanding of confidentiality.Calm, sensitive and empathetic disposition.DesirableTo have the ability to work single-handed with individuals/groups within a supportive environment.
Experience
EssentialTo have demonstrable
Experience
of working with peopleTo have the ability to communicate with patients, including those with hearing difficulties, cognitive impairment and aggressive / challenging behaviourTo have
Experience
in liaising with other staff within the MDT on the patients progress / issuesTo have excellent time management and organisational skillsTo be computer literateDesirableTo have knowledge of rehabilitation treatments and activitiesTo have evidence of on-going personal developmentTo have
Experience
in working in a physiotherapy or occupational therapy settingTo have
Experience
of working within palliative careTo have an understanding of a wide variety of conditionsDISPOSITION / ATTITUDE / MOTIVATIONEssentialTo have the ability to work without direct supervisionTo have the ability of problem solvingTo have a co-operative nature and be able to get on well within a multidisciplinary teamAble to work well within a busy environment.DesirableTo have interest in lifelong learning.OtherEssentialFull UK driving Licence holderDesirableAccess to own transport
Person Specification
Experience
EssentialTo have demonstrable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Rehabilitation Assistant:
Click to view
To work as a Rehabilitation Assistant in the UK, you typically need to possess a mix of personal attributes, qualifications, and skills. Here are some key skills and competencies that are essential for the role:
1. Communication Skills: The ability to clearly convey information to patients, family members, and other healthcare professionals is crucial. Good listening skills are also important for understanding patient needs.
2. Empathy and Compassion: A strong sense of empathy is essential for working with patients who may be experiencing physical or emotional challenges.
3. Observation Skills: Ability to monitor patients' progress, noting any changes in their condition or reactions to treatment, is vital for effective support.
4. Teamwork: Rehabilitation Assistants often work as part of a multidisciplinary team, so the ability to collaborate with various professionals, such as physiotherapists and occupational therapists, is important.
5. Basic Health Knowledge: Understanding basic human anatomy, medical terminology, and rehabilitation processes helps in providing appropriate support and care.
6. Organizational Skills: You need to manage scheduling, documentation, and follow-up tasks efficiently, particularly when assisting multiple patients.
7. Physical Fitness: Depending on the role, the ability to assist with the physical movement and handling of patients may be required, so physical fitness is beneficial.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations or patient needs is important in a rehabilitation setting.
9. Technical Skills: Familiarity with rehabilitation equipment and techniques, as well as basic IT skills for record-keeping, can be beneficial.
10. Patience and Resilience: Working in rehabilitation can be challenging; therefore, having patience and the ability to cope with setbacks is important.
11. Cultural Sensitivity: Understanding and respecting diverse backgrounds and beliefs will help provide inclusive care to patients.
12. Compliance and Ethics: Understanding patient confidentiality and the ethical implications of care in a healthcare setting is essential.
Qualifications
While formal qualifications are not always mandatory, having a relevant qualification (like a diploma in health and social care or similar training) can enhance your employability. Practical experience, such as volunteering or internships in healthcare settings, is also valuable.
inKing’s Lynn
52.938063472445926 0.7564026372843146 King’s Lynn 
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