QR code linking to this job posting Senior Booking Clerk in Liverpool inLiverpool PUBLISHED THU 6 NOV 2025

Band 3: £24,937 to £26,598 a year per annum  PERMANENT 
EMPATHY NHS RESPIRATORY MEDICINE

Liverpool Heart and Chest Hospital

Permanent Band 3 role (Agenda for Change) with clear pay scale £24,937–£26,598 — stable NHS terms and progression.
Work at the UK’s largest single-site heart & chest hospital — strong reputation and varied referrals to boost your CV.
Flexible working encouraged and ongoing training offered — ideal for juggling school runs or caring responsibilities.
Patient-facing, caring admin role — use communication skills and empathy without needing clinical qualifications.
Local L14 location serving Merseyside, Cheshire and North Wales — great for a 40‑year‑old with a car and a straightforward commute.
Team-based service with clear KPIs and routine daytime hours — predictable patterns that support work–life balance.
As a Senior Booking Clerk at Liverpool Heart and Chest Hospital (Liverpool, L14) you will coordinate outpatient bookings from point of referral through to appointment, ensuring patients receive timely appointments, diagnostics and test results. This permanent, full‑time Band 3 role (salary £24,937–£26,598) is the first point of contact for patient calls and involves managing clinic templates, liaising with PAs to make best use of outpatient capacity, and maintaining accurate records on PAS and other hospital systems. Strong computer literacy, an organised approach, excellent telephone manner and a sensitive attitude to confidentiality and safeguarding are essential to deliver a high‑quality, patient‑focussed service.

This post is well suited to organised, reliable administrators — particularly women and carers seeking meaningful, people‑centred work with scope for development and flexible working options. You’ll work closely with multidisciplinary teams in the UK’s largest single‑site specialist heart and chest hospital, take part in mandatory training, support RTT pathways and contribute to continuous service improvement. To apply, click the "Apply Now" button alongside this advert; full details and the vacancy are also available on jobsincare.com.
Permanent Band 3 role (Agenda for Change) with clear pay scale £24,937–£26,598 — stable NHS terms and progression.
Work at the UK’s largest single-site heart & chest hospital — strong reputation and varied referrals to boost your CV.
Flexible working encouraged and ongoing training offered — ideal for juggling school runs or caring responsibilities.
Patient-facing, caring admin role — use communication skills and empathy without needing clinical qualifications.
Local L14 location serving Merseyside, Cheshire and North Wales — great for a 40‑year‑old with a car and a straightforward commute.
Team-based service with clear KPIs and routine daytime hours — predictable patterns that support work–life balance.
 


in Liverpool
Locations are approximate.