Senior Family Support Worker in Accrington inAccrington PUBLISHED THU 6 NOV 2025 Jump to job information section
£13.50 per hour
PERMANENT
Primrose Family Care rVth9qqsr
Job description
Senior Family Support Worker Job details Posting date: 06 November 2025 Salary: £13.50 per hour Hours: Full time Closing date: 06 December 2025 Location: Accrington, Lancashire Remote working: On-site only Company: Primrose Family Care Job type: Permanent Job reference: 03SFSW Apply for this job Summary Primrose House 229 Whalley Road Clayton-le-Moors, Accrington, Lancashire BB5 5HD Primrose Family Care offers commissioned services to Local Authorities, supporting children when families need extra help. We create personalised, creative packages prioritising child's well-being. Join our team to make a difference! We support professional growth through trust, communication, and a positive culture. Whether seeking a fresh start or challenge, grow with us. For informal discussions and an application form, don't hesitate to get in touch with us: Diane Knight – Registered Manager Email: Role: Senior Family Support Worker and Bank Senior Family Support Worker Starting Salary: £13.50 per hour, based on 40-hour week: £28,Job Description Job Summary Senior Family Support Workers at Primrose Family Care provide high-quality family care, support, and assessment, working with parents to ensure children's safety and support families in developing parenting skills. They collaborate with managers, social workers, and other professionals to deliver evidence-based interventions that create positive family environments. The role includes leading shifts with support from the Registered Manager, guiding Family Support Workers, and bringing additional skills like safeguarding, complex family support, assessment, or Early Years’ experience. Responsibilities include assisting with family and parental assessments, supporting routines, safeguarding children, and maintaining high standards of care and legal compliance, including the Children’s Act 1989. Practical duties include managing the home environment, documentation, and risk management. Applicants should have a childcare or health and social care qualification (e.g., NVQ Level 3), strong safeguarding knowledge, resilience, and excellent communication skills, with a commitment to professional growth! Main Responsibilities: • Taking a lead on shift with help from the Registered Manager. Direct staff in their duties when the Registered Manager is absent. Act up or represent the Registered Manager in meetings with other agencies as needed. • Promote equality and diversity by interpreting and applying relevant legislation and policies. • Foster a non-discriminatory culture that supports individual rights and eliminates discriminatory practices by adhering to anti-discriminatory and anti-oppressive practice • Commit to Primrose Family Care, values, aims and objectives (see Statement of Purpose). • Assist the Manager in embedding the values, aims and objectives of Primrose Family Care with staff. • Ensure all confidential information is protected. • Adhere to all company policies and procedures. • Carry out any other tasks reasonably assigned. Person Specification Qualifications and Education: • NVQ Level 3 or equivalent in Childcare and or Health and Social Care or other relevant qualification, or willingness to undertake this qualification. Experience: • Experience working with children and families. • Previous experience of working in a residential setting (desirable). • Previous experience of leading and supporting staff (desirable) Knowledge and Understanding: • Good understanding of safeguarding children, relevant legislation (Children Act 1989, Data Protection Act 2, and policies for residential family centres. Knowledge of care and placement planning. Ability to work both independently and as part of a team. • Ability to lead a team and role model values and good practice. • Good written and verbal communication skills. This job description details main duties but is not exhaustive. Primrose Family Care may amend it to meet service needs.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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Here are 5 questions you could be
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Can you describe a recent situation where you led a shift or team — what decisions did you make, how did you support staff, and what was the outcome?
Tell me about a time you identified a safeguarding concern. What steps did you take, who did you involve, and how did you record and follow up the concern?
How do you approach conducting a family or parental assessment? Please give a specific example including tools or frameworks you used.
Give an example of supporting a family with complex needs (for example parental mental health, substance misuse or domestic abuse). How did you balance child safety with supporting the parents?
How do you ensure confidential information is protected while still sharing relevant information with other professionals?
1. 1. Can you describe a recent situation where you led a shift or team — what decisions did you make, how did you support staff, and what was the outcome?
2. 2. Tell me about a time you identified a safeguarding concern. What steps did you take, who did you involve, and how did you record and follow up the concern?
3. 3. How do you approach conducting a family or parental assessment? Please give a specific example including tools or frameworks you used.
4. 4. Give an example of supporting a family with complex needs (for example parental mental health, substance misuse or domestic abuse). How did you balance child safety with supporting the parents?
5. 5. How do you ensure confidential information is protected while still sharing relevant information with other professionals?

inAccrington
53.75360870361328 -2.3721799850463867 Accrington, England, United Kingdom
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