Senior Health Care Support Worker in Swindon inSwindon PUBLISHED TUE 10 JUN 2025 Jump to job information section

£23,875 to £24,675 a year PERMANENT GOOD SALARY NO SPONSORSHIP

HCRG Care Group rG6OZ1gw

Job description

As a Senior Health Care Support Worker you will play a key role in delivering high-quality, person-centered care and services to support individuals and teams. Working within a collaborative environment, you will provide essential services tailored to meet the unique needs of those we serve.

Based in Swindon, you will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organisation and service users.

Please note we are unable to offer Overseas Sponsorship for this role.

To implement treatment by following care plan.
To keep the patient at the centre of his or her care, ensuring patient and carer participation is active
Working within a multi-professional team to provide delegated care.

Delivering treatment and support as outlined in a care plan under the guidance of a registered practitioner.
Keeping patients at the center of their care, ensuring active participation from both the patient and carers in decision-making.
Supporting daily care needs for assigned patients in their home environments.
Providing treatment and monitoring of patients as per care plans, following established guidelines and protocols.
Reducing unnecessary hospital admissions and supporting early discharge by providing timely and appropriate care.
Maintaining clear, concise, and accurate documentation within an electronic patient record system.
Recognizing deteriorating patient health and escalating concerns to the appropriate registered practitioner.

Please see the attached Job description for the full list of responsibilities.

About us
You will feel valued as an Health Care Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including:

Salary of £23,875 with group pension

Free tea and coffee at your base location

Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you

Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates

Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling

Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise

An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year

The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Level 3 (SCQF 6) City and Guilds, NVQ 3, BTEC National Diploma or equivalent experience.
Level 2 functional skills in English and Maths.
Completion of Care Certificate.
Experience of supporting other workers.
Experience working independently under the delegation of a registered nurse or paramedic.
Ability to prioritize work and demonstrate effective time management.
Committed to a caring approach with patients and relatives.
Strong communication skills, both written and verbal.
Commitment to providing high-quality care.
Full driving license and use of a car during working hours

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Senior Health Care Support Worker: Click to view

To work as a Senior Health Care Support Worker in the UK, you will need a combination of technical skills, interpersonal abilities, and relevant qualifications. Here are the key skills and attributes you should possess:

Essential Skills:

1. Clinical Skills:

- Basic life support and first aid.

- Medication administration and understanding of medical terminology.

- Knowledge of infection control and health and safety standards.

2. Communication Skills:

- Effective verbal and written communication for interacting with patients, families, and healthcare professionals.

- Active listening and empathy to understand patient needs and feelings.

3. Interpersonal Skills:

- Building rapport with patients and colleagues.

- Teamwork and collaboration with multidisciplinary teams.

4. Organizational Skills:

- Ability to prioritize tasks and manage time effectively.

- Administrative skills for maintaining patient records and documentation.

5. Problem-Solving Skills:

- Critical thinking to assess patient needs and respond to changing situations.

- Ability to handle complaints and challenging behaviors calmly and professionally.

6. Leadership and Supervisory Skills:

- Experience in supervising junior staff and providing mentorship or training.

- Skills in team management and conflict resolution.

7. Understanding of Patient Care:

- Knowledge of person-centered care approaches and dignity in care.

- Familiarity with mental health issues, dementia, or other specific care needs relevant to your work setting.

Qualifications and Training:

- Relevant Experience: Previous work as a Health Care Support Worker or in a similar role in health or social care settings.

- Certifications: Completion of relevant training courses or certifications, such as the Care Certificate, NVQ Level 2 or 3 in Health and Social Care, or equivalent qualifications.

- Regulatory Compliance: Understanding of the Care Quality Commission (CQC) standards and regulations.

- Enhanced DBS Check: A satisfactory Disclosure and Barring Service (DBS) check is usually required for roles involving vulnerable populations.

Personal Attributes:

- Compassion and Empathy: A genuine desire to help others and provide high-quality care.

- Resilience: Ability to cope with the emotional and physical demands of the role.

- Adaptability: Flexibility to adapt to different situations and patient needs.

inSwindon

51.6039968 -1.8153369 Swindon, Wiltshire

in Swindon click to show distance

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