Senior Healthcare Support Worker - Ophthalmology in York inYork PUBLISHED TUE 14 OCT 2025 Jump to job information section
PERMANENT FAMILY NHS PENSION VISUAL FIELD
Job description
Senior Healthcare Support Worker - Ophthalmology Job details Posting date: 14 October 2025 Salary: Not specified Additional salary information: £24,937 - £26,598 per annum Hours: Full time Closing date: 13 November 2025 Location: York, YO31 8HE Company: York Teaching Hospital NHS Foundation Trust Job type: Permanent Job reference: 7521486/419-7521486-SHW-CSD Apply for this job Summary A Vacancy at York and Scarborough Teaching Hospitals NHS Foundation Trust. The Ophthalmology Department at York Teaching Hospitals NHS Foundation Trust are recruiting for a Band 3 Senior Healthcare Support Worker to join our welcoming and growing nursing team. We are looking for skilled applicants with experience in ophthalmology clinics and a passion for providing high quality care, to support the diverse range of patients attending our eye clinics. The role will be cross-site between York Hospital and our fantastic new facility at The Community Stadium, with the opportunity to develop skills and knowledge across all areas of the eye clinic. A significant emphasis will be on mentoring less experienced members of the team, including new starters. If you're an experienced Healthcare Assistant looking to take the next step in your career, then this role might just be for you! Application tip! Shortlisting is based on your demonstration of the essential criteria, therefore please ensure you provide examples in your application INTERVIEWS ARE HELD IN PERSON ONLY AND NO REMOTE INTERVIEWS WILL BE OFFERED • Continue to provide excellent patient care in undertaking tasks involved in the patient journey, for example:• Testing Vision • Measuring IOP • Conducting Humphrey visual fields tests • Instilling eye drops under supervision of registrants • Attending to patients' general and specific needs during their visit • Inclusive of many other duties of HCAs • Leading on audit and improvement projects in the eye clinic, with the support of the leadership team. • Mentoring less senior members of the team, including new starter HCAs. • Providing guidance and support for all staff members, leading in terms of attitude, energy and quality of care. • Upholding and providing a shining example of the Trust's values at all times. • Assisting nurses, doctors and AHPs in treatment rooms for procedures such as intravitreal injections, across sites (York Hospital and Stadium) where appropriate. For more information about our Trust, please visit: https://jobsincare.com/job/jdwpUAO68EIj Our benefits We offer a range of benefits to support our staff including: • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • 27 days holiday rising to 33 days (depending on NHS Trust service) • A variety of different types of paid and unpaid leave covering emergency and planned leave • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme • NHS Car Lease scheme and Cycle to Work scheme • An extensive range of learning and development opportunities • Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages. A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. Across our organisation, people are guided by values that were co-developed with staff: we arekind; we areopen; and we pursueexcellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. This advert closes on Monday 27 Oct 2025 Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Senior Healthcare Support Worker - Ophthalmology:
Click to view
To work as a Senior Healthcare Support Worker in the UK, you'll need a combination of technical skills, interpersonal abilities, and knowledge specific to the healthcare sector. Here are some key skills and qualifications that are typically required:
Essential Skills:
1. Clinical Skills:
- Basic Patient Care: Understanding how to assist with daily living activities, monitoring patients' conditions, and reporting changes.
- Medical Procedure Assistance: Assisting with or performing specific procedures under the guidance of healthcare professionals.
2. Communication Skills:
- Verbal Communication: Ability to convey information clearly to patients and team members.
- Written Communication: Skills for maintaining accurate records and documentation.
3. Interpersonal Skills:
- Empathy and Compassion: Understanding patient needs and providing emotional support.
- Teamwork: Collaborating effectively with nurses, doctors, and other healthcare professionals.
4. Organisational Skills:
- Time Management: Prioritizing tasks efficiently in a fast-paced environment.
- Record Keeping: Keeping accurate and organized patient records.
5. Problem-Solving Skills:
- Ability to address issues and offer solutions in patient care under supervision.
6. Knowledge of Healthcare Policies:
- Understanding of relevant healthcare legislation, protocols, and best practices.
Qualifications:
- Experience: Most positions require prior experience as a healthcare support worker or in a related role.
- Education: Many employers look for qualifications such as:
- NVQ Level 2 or 3 in Health and Social Care.
- Other relevant certifications or training in healthcare.
- Specialized Training: Depending on the healthcare setting, additional training in specific areas like mental health, elderly care, or disability support may be beneficial.
Personal Attributes:
- Resilience and Stress Management: The ability to cope with the emotional and physical demands of the job.
- Adaptability: Being open to change and able to work in various environments and conditions.
Additional Skills:
- Technological Proficiency: Familiarity with healthcare software and electronic health records.
- First Aid and CPR Training: Certification may be required or advantageous.
Regulatory Requirements:
- Disclosure and Barring Service (DBS) Check: A thorough background check is usually needed.
- Mandatory Training: Completing training in areas such as infection control, safeguarding, and health and safety might be required.

inYork
53.961421966552734 -1.0739108324050903 York, England, United Kingdom
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.