Senior Support Worker in St. Albans inSt. Albans PUBLISHED WED 8 OCT 2025 Jump to job information section
£13.30 to £13.80 per hour
PERMANENT
HCPA r02qa8zOp
Job description
Senior Support Worker Job details Posting date: October 2025 Salary: £13.30 to £13.80 per hour Hours: Full time Closing date: November 2025 Location: St. Albans, Hertfordshire Remote working: On-site only Company: HCPA Job type: Permanent Job reference: HCPA004195 Apply for this job Summary About the Company Strathmore Lodge is seeking a Senior Support Worker in St Albans. We are a private residential care home for the elderly with a maximum capacity of 19 residents. Our staff make our home welcoming and friendly, and we have an extremely low staff turnover, creating a supportive environment for both residents and staff. We encourage staff growth and career progression. We provide exceptional, homely, and relaxed residential and dementia care in St Albans. Residents are at the heart of everything we do, and we adapt to their individual needs. Our ethos is to keep things simple, focusing on people. We aim to provide personalized care in a supportive, encouraging, and loving environment, promoting independence and dignity. You can really help make a difference in people’s lives. Why should I apply for this Senior Support Worker job? We try to reward all of our staff for their exceptional efforts, and we achieve this with a variety of practical benefits, including: Care Professional Academy Rewards include: • Discount codes, cashback and savings on over 800 UK retailers including Sainsbury’s, Argos, Boots, Marks & Spencer, Tesco, John Lewis/Waitrose, Apple, Pizza Hut and many more • Discounts on travel including bus ticket discounts, reduced MOTs and servicing, and car leasing • Plus thousands more rewards... Our Commitment to You: • Competitive rates of pay • Refer a Friend Bonus Scheme • Free uniforms • Flexible working within a supportive and friendly environment • Unlimted training and opportunities to learn additional skills that may not be directly link to your current role. • Support & career development • Paid Holiday • Enhanced Bank Holiday pay • Enhanced Additional Hours Pay (1.5x hour rate) • Auto-Enrolment Pension Additional benefits: • £500 loyalty Bonus for joining us. • £400 introduction payment for the new starter and referrer • 1.5x hourly rate enhancement for overtime hours • Blue Light Card to access 15,000+ discounts from large national retailers • Free food and drinks • Free car parking on site. What does this Senior Support Worker job involve? Hours of Work:24 - 42 hours Hours Per Week - Shifts: 08:00 - 14:00 / 14:00 - 20:00 / 20:00 - 08:00 Duties and responsibilities include, but not limited to: • Assist the Manager in running the home efficiently and caringly in their absence. • Ensure a handover is carried out, accounting for all residents at the start and end of each shift. • Help with daily medication administration. • Ensure staff contribute to a homely, friendly, and supportive atmosphere, leading by example. • Support the training and development of all staff. • Support residents with personal care, promoting independence, dignity, and respect. Am I the right person for this Senior Support Worker job? What We're seeking: • Minimum 3 Years of Experience in a Care Home environment. • Ideally a minimum of NVQ 2 working towards NVQ Level 3 or above (Although this can be arranged). • Ability to support, motivate and lead staff and to be a team player. • Be practical and help to provide solutions to and problems or issues and to help create improved ways of working. • Communicate and interact effectively with both residents and staff. • You must like dogs, terrible singing, having fun with our residents and most of all a desire and passion to help support and improve people lives. If you fancy being part of a thriving care home, without the stress of understaffing and with a permanent manager who values, respects and listens to all then apply today.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
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Benefits
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Useful skills for a Senior Support Worker:
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Working as a Senior Support Worker in the UK requires a combination of interpersonal, practical, and organizational skills. Here are some key skills and qualifications that are typically expected:
Interpersonal Skills
1. Communication Skills: Clearly conveying information to clients, families, and team members is crucial. This includes both verbal and written communication.
2. Empathy and Compassion: Understanding and addressing the emotional and psychological needs of clients, particularly those who may be vulnerable or experiencing difficulties.
3. Teamwork: Collaborating with other healthcare professionals, support workers, and agencies to provide comprehensive care.
Practical Skills
4. Personal Care Skills: Assisting clients with daily living activities, such as bathing, dressing, and meal preparation.
5. Crisis Management: Ability to remain calm and make decisions in emergency situations.
6. Health and Safety Awareness: Understanding health and safety regulations related to the care environment and ensuring a safe setting for clients.
Organizational Skills
7. Time Management: Effectively managing time to attend to multiple clients and ensuring that all care plans are implemented.
8. Record Keeping: Accurately documenting client progress, incidents, and communications as required by care regulations.
Leadership Skills
9. Supervisory Skills: Leading and mentoring junior staff, offering guidance, and conducting performance reviews.
10. Conflict Resolution: Handling conflicts or issues that arise within the team or with clients, finding resolution through negotiation and effective communication.
Knowledge and Qualifications
11. Qualifications: Typically, a Level 2 or Level 3 Diploma in Health and Social Care is required. For senior roles, a Level 5 Diploma or equivalent in Leadership and Management in Health and Social Care may be preferred.
12. Understanding of Care Standards: Familiarity with legislation, policies, and best practices in social and health care, including the Care Act and the Mental Capacity Act.
13. Specialized Knowledge: Depending on the role, knowledge in areas such as mental health, learning disabilities, or elderly care may be needed.
Continuous Professional Development
14. Training in Relevant Areas: Ongoing training in first aid, safeguarding, health and safety, and specific conditions related to the client group.

inSt. Albans
51.752723693847656 -0.33943599462509155 St. Albans, Hertfordshire
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