Senior Support Worker in Weston-super-Mare inWeston-super-Mare PUBLISHED FRI 17 OCT 2025 Jump to job information section
CARE CONCERN GROUP LIMITED rwQXqm3qF
Job description
Senior Support Worker Job details Posting date: 17 October 2025 Hours: Full time Closing date: 16 November 2025 Location: Weston-super-Mare, BS23 1XN Company: CARE CONCERN GROUP LIMITED Job type: Permanent Job reference: 14Apply for this job Summary Senior Support Worker Care and Support - Campania ARBD Care Home Contract: Full Time Salary: £12.75 - £13.00 Per Hour Shift Type: Days Contracted hours: 40.25 hours Campania is a spacious Victorian home in Weston-super-Mare, just a short walk from the seafront and pier. It provides specialist support for individuals living with mental health conditions, including Korsakoff’s syndrome and Alcohol-Related Brain Damage, with care for up to 41 residents. As Senior Support Worker, you’ll play a key role in leading our care team, ensuring our residents receive the highest standard of care, and creating a warm, supportive environment. You’ll coordinate shifts, lead by example, and be responsible for the performance of your team during each shift. Your leadership will help us maintain a caring, efficient, and positive atmosphere in our home. What we offer: £12.75 - £13.00 per hour Contracted to 40.25 hours per week (shifts 6.45am - 7pm Week 1 - Monday, Thursday & Friday / Week 2 - Tuesday, Friday, Saturday & Sunday) Pension Onsite Parking Paid DBS Uniform Provided 5.6 Weeks Annual Leave (Based on a full-time contract) What You’ll Do: Lead and Coordinate: Ensure all staff contribute to the smooth running of the home and create the right atmosphere. Resident Support: Assist residents with dressing, bathing, toileting, and mobility, always prioritizing their dignity and independence. Medication Management: Oversee the ordering, administration, and documentation of medication, maintaining accurate records. Effective Communication: Engage with residents, families, healthcare professionals, and team members to ensure clear, compassionate communication. Team Collaboration: Foster a team ethos, respecting diversity and promoting a supportive environment for all staff. Visitor Interaction: Welcome visitors and show prospective residents and families around the home’s facilities. Emergency Response: Respond promptly to emergency call bells, assess situations, and provide or call for assistance as needed. Documentation: Write and update care plans, risk assessments, and case notes, ensuring they reflect residents’ needs and wishes. Professional Development: Participate in staff meetings, training, and e-learning, taking responsibility for your own growth and development. Health and Safety: Be aware of and adhere to Health and Safety policies, including COSHH, and escalate concerns to management. What We’re Looking For Qualifications: SVQ/NVQ Level 3 in Health & Social Care is essential. We also welcome applications from experienced Care Assistants actively working towards their Level 3. Medication Training: Practical Medication Administration with competencies is required. Leadership Skills: Ability to lead, motivate, and develop a team, delegating tasks effectively while maintaining a supportive environment. Compassionate Nature: A kind, caring, and compassionate personality with a sense of fun and a commitment to person-centred care. About us: You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you. We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference. If you’re ready to embrace a new challenge and use your skills to lead and inspire a team, we’d love to hear from you! Apply today and make a difference.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
More about ALCOHOL
Alcohol has been a significant part of British culture for centuries, playing a central role in social interactions, celebrations, and public life. From traditional pubs to trendy bars and craft breweries, the United Kingdom boasts a diverse drinking landscape that reflects both its rich history and modern tastes. Learn more...
Useful skills for a Senior Support Worker:
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Working as a Senior Support Worker in the UK requires a combination of interpersonal, practical, and organizational skills. Here are some key skills and qualifications that are typically expected:
Interpersonal Skills
1. Communication Skills: Clearly conveying information to clients, families, and team members is crucial. This includes both verbal and written communication.
2. Empathy and Compassion: Understanding and addressing the emotional and psychological needs of clients, particularly those who may be vulnerable or experiencing difficulties.
3. Teamwork: Collaborating with other healthcare professionals, support workers, and agencies to provide comprehensive care.
Practical Skills
4. Personal Care Skills: Assisting clients with daily living activities, such as bathing, dressing, and meal preparation.
5. Crisis Management: Ability to remain calm and make decisions in emergency situations.
6. Health and Safety Awareness: Understanding health and safety regulations related to the care environment and ensuring a safe setting for clients.
Organizational Skills
7. Time Management: Effectively managing time to attend to multiple clients and ensuring that all care plans are implemented.
8. Record Keeping: Accurately documenting client progress, incidents, and communications as required by care regulations.
Leadership Skills
9. Supervisory Skills: Leading and mentoring junior staff, offering guidance, and conducting performance reviews.
10. Conflict Resolution: Handling conflicts or issues that arise within the team or with clients, finding resolution through negotiation and effective communication.
Knowledge and Qualifications
11. Qualifications: Typically, a Level 2 or Level 3 Diploma in Health and Social Care is required. For senior roles, a Level 5 Diploma or equivalent in Leadership and Management in Health and Social Care may be preferred.
12. Understanding of Care Standards: Familiarity with legislation, policies, and best practices in social and health care, including the Care Act and the Mental Capacity Act.
13. Specialized Knowledge: Depending on the role, knowledge in areas such as mental health, learning disabilities, or elderly care may be needed.
Continuous Professional Development
14. Training in Relevant Areas: Ongoing training in first aid, safeguarding, health and safety, and specific conditions related to the client group.

inWeston-super-Mare
51.34560775756836 -2.9612624645233154 Weston-super-Mare, England, United Kingdom
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