Stroke Administration AssistantinLondoninLondonPUBLISHED WED 11 SEP 2024

Administration Assistant, Band 3, Full-time, 37.5 hours per week, Permanent Position.

Stroke Department, Queen Square - National Hospital for Neurology & Neurosurgery

Are you a detail-oriented, enthusiastic individual with a passion for working in a dynamic, multi-disciplinary environment? We are seeking a dedicated Stroke Administration Assistant to join our team at the National Hospital for Neurology and Neurosurgery, Queen Square.

In this full-time, permanent role, you will provide essential administrative support within our busy Stroke Department. Your responsibilities will include managing patient data, interacting with patients, and contributing to a seamless, high-quality service. If you thrive in a collaborative setting and are committed to maintaining excellent customer service, this role offers a fantastic opportunity to make a meaningful impact in a leading healthcare institution.

In this role, you will provide essential administrative support to both multidisciplinary clinical and administrative teams. Your responsibilities will include managing clinic information, scheduling and rescheduling appointments, and retrieving patient data through the EHRS system (Epic) and SSNAP. You will address queries from patients, other departments, and external contacts with professionalism and efficiency.

A key part of your role will be to support the clinical team during weekly Neurovascular multidisciplinary meetings, including taking detailed minutes and maintaining an action tracker. You will also contribute to the achievement of UCLH's top ten objectives and uphold our Trust values, behaviours, and standards.

We are looking for a candidate with excellent written and verbal communication skills, strong organisational abilities, and the adaptability to work both independently and collaboratively. This is an excellent opportunity to make a significant impact within a leading healthcare environment, ensuring the delivery of high-quality service.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
  
  

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.

For further details / informal visits contact: Name: Alana Young Job title: Service Manager Email address: