Support Medical Secretary Paediatrics in Stockport inStockport PUBLISHED THU 30 OCT 2025 Jump to job information section

Job summary
To assist in the delivery of providing high quality, safe patient care, through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service.This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team and management, to ensure the team provide effective administrative tasks.The main focus of the role is to provide timely typing, transcription and checking of medical audio files to produce clinical correspondence from dictation to publication of clinical correspondence. Other duties will also include communicating by telephone to ensure the transcription service is effective and efficient. The post holder will ensure that information is gathered and distributed in a timely manner and that specified targets are achieved within the necessary timeframes.

Main duties of the job
The post-holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using BigHand and similar systems.The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and it requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day.The post-holder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.Act as a link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient wayTo support the Senior Medical Secretarial team in any activities required.Open and distribute post to the relevant areas.Scanning of correspondence.Ensure that pathways are up to date.

About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.Benefits we offer to you:o Between 27-33 days of annual leave plus bank holidays.o NHS pension scheme membership.o

Salary
sacrifice schemes for lease cars, home electronics and more, to make your

Salary
go further.o NHS Staff discounts.o Cycle to work scheme.o

Salary
finance - for loans, savings, budget planning and tips on managing debt.o Stockport Credit Union- for local financial advice.

Details

Date posted
30 October 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year pro rata per annum

Contract
Permanent

Working pattern
Part-time

Reference number
362-A-25-7455483-A

Job location
sStepping Hill HospitalPoplar GroveStockportSK7 2JE

Job description

Job responsibilities
The post holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using BigHand and similar systems.The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day.The postholder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.Act as the link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way.The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust

Salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Job description

Person Specification
SkillsEssentialAppropriate ICT/keyboard skills/audio typing skills/medical terminology

Qualifications
or demonstrable equivalent

Experience
Prioritising workloadsExcellent communication skillsKnowledgeEssentialKnowledge of secretarial and administrative procedures and systemsGood working knowledge of Microsoft Office suiteDesirableKnowledge of NHS systemsEducationEssentialGood general standard of education to GSCE level C or above in English and maths or equivalent or relevant

Experience
DesirableRSA II or equivalentRTTDesirableUnderstanding of RTT and cancer targets and ability to ensure smooth care pathways

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details