IT Support Technician in Taunton inTaunton PUBLISHED FRI 31 OCT 2025 Jump to job information section
Band 4: £27,485 to £30,162 a year
PERMANENT
BLUE LIGHT CARD FAMILY MENTAL HEALTH NHS ON-CALL PENSION
Somerset NHS Foundation Trust rha3FE4w
Job description
Flexible working, generous NHS pension (23.7% employer) and rising annual leave — ideal for women juggling work and family commitments.
Permanent Band 4 role (£27,485–£30,162) at Somerset NHS Foundation Trust — secure job with clear career progression.
Based at Musgrove Park Hospital, TA1 — local, family-friendly location near Somerset coast and cities like Bristol, Bath and Exeter.
Hands-on IT support across acute, community and mental-health sites — varied, meaningful tech work that builds experience quickly.
Local travel across Somerset and a shared out-of-hours on-call rota — great if you drive and need flexible, predictable shifts.
NHS perks, Blue Light Card discounts, support with DBS checks and funded training to grow your skills and confidence.
Job summary
Are you ready to play a crucial role in delivering high-quality digital services within a dynamic healthcare environment?We currently have vacancies for IT Support Technicians for both west of Somerset based out of Musgrove Park Hospital in Taunton and the East of Somerset based out of Yeovil District Hospital.As an IT Support Technician, you'll be an integral part of our team, providing expert onsite support across acute, community, and mental health settings. You'll ensure our hardware and software systems are fully operational, well-maintained, and secure--making a real difference in patient care.
Main duties of the job
As an IT Support Technician, you'll become a key part of Digital Services at Somerset NHS Foundation Trust. By providing IT Support to our colleagues across the Trusts community and mental health sites, you'll help to ensure that systems are maintained and supported to the highest standard.Key Responsibilities:Efficiently manage and resolve IT support calls, ensuring swift, effective solutions.Handle installations, configurations, relocations, and decommissioning of IT hardware and software.Troubleshoot issues, track support calls, and promote best practices in technology use and information governance.Work closely within defined policies and procedures to uphold the highest standards.The role will require travel to other NHS sites within Somerset and there is also a requirement to take part in an out of hours on call rota.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.NHS Pension Schemelifetime pension fully guaranteed by governmentgenerous 23.7% employer contributionsflexible retirement optionsill health and death benefitslump sum retirement optionsAnnual Leave and bank holidays27 days plus bank holidays on starting with the NHS29 days plus bank holidays After 5 years' service33 days plus bank holidays After 10 years' serviceThe benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to
Experience
the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!
Details
Date posted
31 October 2025
Pay scheme
Agenda for changeBandBand 4
Salary
£27,485 to £30,162 a year
Contract
Permanent
Working pattern
Full-time
Reference number
184-OL-PU-3509
Job location
sMusgrove Park HospitalMusgrove RoadTauntonSomersetTA1 5DA
Job description
Job responsibilities
Please see attached
Job description
&
Person Specification
for further
Details
of duties and responsibilities.
Job description
Job responsibilities
Please see attached
Job description
&
Person Specification
for further
Details
of duties and responsibilities.
Person Specification
Qualifications
EssentialPlease see attached
Job description
&
Person Specification
for further
Details
of duties and responsibilities.
Person Specification
Job description
&
Person Specification
for further
Details
of duties and responsibilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Are you ready to play a crucial role in delivering high-quality digital services within a dynamic healthcare environment?We currently have vacancies for IT Support Technicians for both west of Somerset based out of Musgrove Park Hospital in Taunton and the East of Somerset based out of Yeovil District Hospital.As an IT Support Technician, you'll be an integral part of our team, providing expert onsite support across acute, community, and mental health settings. You'll ensure our hardware and software systems are fully operational, well-maintained, and secure--making a real difference in patient care.
Main duties of the job
As an IT Support Technician, you'll become a key part of Digital Services at Somerset NHS Foundation Trust. By providing IT Support to our colleagues across the Trusts community and mental health sites, you'll help to ensure that systems are maintained and supported to the highest standard.Key Responsibilities:Efficiently manage and resolve IT support calls, ensuring swift, effective solutions.Handle installations, configurations, relocations, and decommissioning of IT hardware and software.Troubleshoot issues, track support calls, and promote best practices in technology use and information governance.Work closely within defined policies and procedures to uphold the highest standards.The role will require travel to other NHS sites within Somerset and there is also a requirement to take part in an out of hours on call rota.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.NHS Pension Schemelifetime pension fully guaranteed by governmentgenerous 23.7% employer contributionsflexible retirement optionsill health and death benefitslump sum retirement optionsAnnual Leave and bank holidays27 days plus bank holidays on starting with the NHS29 days plus bank holidays After 5 years' service33 days plus bank holidays After 10 years' serviceThe benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to
Experience
the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!
Details
Date posted
31 October 2025
Pay scheme
Agenda for changeBandBand 4
Salary
£27,485 to £30,162 a year
Contract
Permanent
Working pattern
Full-time
Reference number
184-OL-PU-3509
Job location
sMusgrove Park HospitalMusgrove RoadTauntonSomersetTA1 5DA
Job description
Job responsibilities
Please see attached
Job description
&
Person Specification
for further
Details
of duties and responsibilities.
Job description
Job responsibilities
Please see attached
Job description
&
Person Specification
for further
Details
of duties and responsibilities.
Person Specification
Qualifications
EssentialPlease see attached
Job description
&
Person Specification
for further
Details
of duties and responsibilities.
Person Specification
Job description
&
Person Specification
for further
Details
of duties and responsibilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Flexible working, generous NHS pension (23.7% employer) and rising annual leave — ideal for women juggling work and family commitments.
Permanent Band 4 role (£27,485–£30,162) at Somerset NHS Foundation Trust — secure job with clear career progression.
Based at Musgrove Park Hospital, TA1 — local, family-friendly location near Somerset coast and cities like Bristol, Bath and Exeter.
Hands-on IT support across acute, community and mental-health sites — varied, meaningful tech work that builds experience quickly.
Local travel across Somerset and a shared out-of-hours on-call rota — great if you drive and need flexible, predictable shifts.
NHS perks, Blue Light Card discounts, support with DBS checks and funded training to grow your skills and confidence.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Flexible working, generous NHS pension (23.7% employer) and rising annual leave — ideal for women juggling work and family commitments.; Permanent Band 4 role (£27,485–£30,162) at Somerset NHS Foundation Trust — secure job with clear career progression.; Based at Musgrove Park Hospital, TA1 — local, family-friendly location near Somerset coast and cities like Bristol, Bath and Exeter.; Hands-on IT support across acute, community and mental-health sites — varied, meaningful tech work that builds experience quickly.; Local travel across Somerset and a shared out-of-hours on-call rota — great if you drive and need flexible, predictable shifts.; NHS perks: Blue Light Card discounts, support with DBS checks and funded training to grow your skills and confidence.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
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Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
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