Support Worker in Basingstoke inBasingstoke PUBLISHED THU 30 OCT 2025 Jump to job information section
£27,780 to £30,564 per year, pro rata
PERMANENT
Hampshire County Council rnVLifb4C
Job description
Support Worker Job details Posting date: 30 October 2025 Salary: £27,780 to £30,564 per year, pro rata Additional salary information: actual salary £24,026 - £26,434 per annum Hours: Part time Closing date: 13 November 2025 Location: Basingstoke, Hampshire Remote working: On-site only Company: Hampshire County Council Job type: Permanent Job reference: HCC622637 Apply for this job Summary We’re privileged to work with some amazing people here at Hindson House. We provide a respite service for adults with learning disabilities and additional needs. As a Residential Services Support Officer you’ll provide personalised support, so people can engage in a range of meaningful activities during their stay with us. We want our short stay breaks to feel like a holiday, so we offer fulfilling activities both out in the community and within our safe and comfortable environment. What you’ll do: · Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs. · Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User. · Communicate and Document: As shift leader, you’ll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page. What we’re looking for: · An understanding of the needs of the client group and have experience working with them to achieve independence. · Able to demonstrate the core values of patience, empathy and compassion. · A team player with strong collaborative skills. · Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues. · Sound IT skills and able to accurately record information. Why join us? · Comprehensive induction programme with all necessary training. · Great satisfaction from supporting people to get the most out of their stay. · Commitment to personal development, including support for QCF training. · Preparation for future senior-level opportunities. As this is a 24/7 service, you’ll be required to work a shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy. Other roles you may have experience of could include: Support Worker, Care Assistant, Care Worker, Carer, Home Carer, Family Support, Health Care Assistant, Teaching Assistant, Learning Support Assistant, LSA, House Parent, Day Opportunities Support Worker, Day Services Support Worker, Wellbeing Coordinator, Wellbeing Support Worker, Community Support Worker, Day Care Host, Residential Care, Residential Support Worker, Home Care Assistant, Domiciliary Care Worker, Health Care Professional, Night Carer, Homecare Assistant and Personal Care Giver. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
inBasingstoke
51.26654052734375 -1.0923963785171509 Basingstoke, England, United Kingdom 
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