Support Worker - Complex Care in West Sussex inWest Sussex PUBLISHED WED 29 OCT 2025 Jump to job information section
£12.75 per hour
PERMANENT
Active Prospects rBi6z1yzg
Job description
Support Worker - Complex Care Job details Posting date: 29 October 2025 Salary: £12.75 per hour Hours: Full time Closing date: 26 November 2025 Location: West Sussex, RH12 Company: Active Prospects Job type: Permanent Job reference: ORG2530-RF1431164HorSWCC Apply for this job Summary Become a Support Worker with Active Prospects! Location: Horsham, West Sussex Salary: £12.75 per hour Service Type: Adult Complex Care Service Speciality: Mental Health, Autism, Learning Disability Do you want to work for an award-winning company? We have recently won the Employer of the Year Award at the Learning Disabilities and Autism Awards 2024. We were also awarded with the UKs Best Workplaces 2024 by Great Places to Work UK! Our training team has also won many national and regional awards and is viewed as outstanding by our colleagues. Following our most recent national award the judges’ comments were ‘a very inspirational business that aims high to deliver excellence in all areas and supports people to lead aspiring lives. A strong family feel where staff are rewarded, valued and supported to maximise their potential. Staff see opportunity which is harnessed to incredible effect. The businesses passion and ambition shone through making them worthy winners.’ Our service is for 4 people requiring a wide range of support from emotional support, learning new coping mechanisms, and being able to express their true selves. At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that some people being supported may self-harm, have anxiety or on occasion show behaviours of concern. The role can be tough, but the rewards outweigh This service is close to public transport, with a short walk from the bus stop/train station to the service. We are also currently looking for drivers! In return for your dedicated service you can expect a competitive rate of pay of £12.75 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles. Get in touch to find out what flexible working opportunities are currently on offer. What are you waiting for? Apply today or contact us directly on and our friendly Recruitment Advisors will get back to you! Please note: all offers are subject to satisfactory completion of our pre-employment compliance standards IND-HP Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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See the job description for full role requirements.
Benefits
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More information related to this job opportunity, from jobsincare:
Useful skills for a Support Worker - Complex Care:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
inWest Sussex
50.92801284790039 -0.4617075026035309 West Sussex, England, United Kingdom 
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