Support Worker in Guildford inGuildford PUBLISHED FRI 24 OCT 2025 Jump to job information section
Surrey County Council rqChtSjSZ
Job description
Support Worker Job details Posting date: 24 October 2025 Salary: £14.72 to £15.77 per hour Additional salary information: Plus enhancements Hours: Part time Closing date: 23 November 2025 Location: Guildford, Surrey, GU4 7BU Remote working: On-site only Company: Surrey County Council Job type: Permanent Job reference: SCC/TP/399434/4_1761299749 Apply for this job Summary This role has a starting salary of £14.72 - £15.77 per hour plus a 15% annual leave allowance. We are excited to be recruiting a Support Worker to join our fantastic team in Guildford on a zero hours contract. This role is perfect for someone who is looking for a role which will make difference to vulnerable adults who live in Supported Living accommodation. An interest and desire to support people with learning disabilities is essential for anyone interested in this role, but prior experience working within social care is not, as full training will be provided. Our Offer to You Weekend and bank holiday enhancements: 50% extra pay per hour worked and sleep-in enhancement at £45 per sleep-in Annual leave allowance Free on-site parking for staff DBS check paid for by Surrey County Council An extensive Employee Assistance Programme to support health and wellbeing A generous local government salary related pension Wellbeing and lifestyle discounts including gym, travel, and shopping The opportunity to gain professional social care qualifications, including The Care Certificate Learning and development hub where you can access a wealth of resources. All training hours are paid A thorough induction and shadowing with experienced team members to ensure you have all the skills you need to succeed A chance to make a real difference to the lives of our residents About the Role The role is based in Service Delivery, which is the provider arm of the Adults, Wellbeing & Health Partnerships. Service Delivery provides direct care to individuals living in their own homes and in-house residential establishments across Surrey, including Mallow Crescent. The service is registered with the Quality Care Commission (CQC) and works in accordance with good practice guidance and standards. Our Vision is to provide outstanding services and be an employer of choice with highly trained, passionate and dedicated staff. Our Supported Living homes for adults with learning difficulties are inspected on a regular basis and we are very proud of the quality of our services. We have invested in our services and staff, and plan to continue this in order to achieve and sustain a service that is ambitious, innovative and responsive to the needs of service users within our care. As a Support Worker your main responsibilities will include: Working with and supporting adults with learning difficulties to create positive outcomes and promote independence Undertaking direct practical interactions with service users, including cooking, personal care and engaging with the wider community. Planning, implementation and delivery of care plans organising shifts and communicating with colleagues to plan and coordinate activities Working in partnership with other agencies, creating reports and attending and contributing to reviews as required We are looking for people who are motivated and committed to improving the lives of others, and who have a desire to empower and promote independence. This role will enable you to have a significant positive impact on the lives of our residents and is extremely rewarding. You will receive full induction training (including mandatory training), as well as the opportunity to undertake further personal skills training under regular staff supervision. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Knowledge and sensitivity to the needs of people with learning disabilities, ensuring a compassionate and supportive approach A willingness to encourage and support people with learning disabilities to access activities and facilities in the community Respect for the cultures and beliefs of the people we support An ability to stay calm and positive in challenging situations, adapting to different circumstances while maintaining a focus on the needs of the people you support The resilience and emotional intelligence to handle challenging situations. Every day is different and can throw up its own challenges and pressures. You need to be adaptable but able to follow guidelines with a consistent, person-centred approach A flexible attitude, both to the level of care required by the people we support as well as the time requirements of the role To apply, we request that you submit a CV and you will be asked the following 3 questions: Looking at our advert, and considering the Council's commitment to ensuring that "no one is left behind", please tell us what it is about the role that has motivated you to apply? Please tell us about any relevant experience or transferable skills you have that you can bring to this role? What three qualities do you have that would make you a good Support Worker and how do these qualities support Surrey County Council's culture of: collaboration, inclusivity, and adaptability? Please be aware that unfortunately this role is not eligible for visa sponsorship at this time. The job advert closes at 23:59 on 25/11/2025 with interviews to follow. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

inGuildford
51.24806213378906 -0.5715739727020264 Guildford, England, United Kingdom
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