Support Worker in Inverness inInverness PUBLISHED TUE 28 OCT 2025 Jump to job information section
British Red Cross rDDAK1k29
Job description
Support Worker Job details Posting date: 28 October 2025 Salary: £12.60 per hour Hours: Part time Closing date: 11 November 2025 Location: Inverness, Highland Remote working: On-site only Company: British Red Cross Job type: Temporary Job reference: 12238 Apply for this job Summary Support Worker - Community Location: Inverness, community based with travel around the area Salary: £12.60 per hour Hours: Zero hours, as and when required Contract: Casual Registration with the Scottish Social Service Council (SSSC) required within 3 months of starting the role Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We are looking for a passionate and enthusiastic person with great people skills to join our Health and Local Crisis Response service as a Service Support Worker. If you have a caring, patient, and helpful nature you could make a tangible difference to someone’s life. No professional experience? No problem. If you can make someone feel cared for and comfortable then you’d be a perfect fit for us. Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Support at Home be rewarding, it can also providing extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. It’s not just a job, but an amazing way to give back to your community. A day in the life of a Community Service Support Worker will involve: Providing practical and emotional support (telephone calls, welfare checks, shopping etc) and guidance to service users Providing Personal Care to service users. Promote the health and safety of service users though checking and monitoring, and contributing to the Risk Assessment process. Be aware of the work of the Health and Safety Group. Be familiar with all emergency procedures and put these into effect promptly, whilst respecting their individual dignity, choice and rights. Liaising with health, housing and other professionals to ensure that the needs of the service user are consistently met. Support service users to develop or maintain social contacts and activities and to meet emotional needs. Assess service users needs, complete and follow a support plan for the individual. Supporting service users in the weeks after hospital discharge or to prevent readmission. Taking someone to a hospital appointment that they otherwise couldn’t get to or be picking up prescriptions and shopping. To be a successful Community Service Support Worker, you’ll: Have the Right to Work in the UK. Unfortunately we can not offer sponsorship for this role. Knowledgeable of services provided by the NHS and Social Care. Be able to make things great. You know how to improve service quality for the benefit of users. Be professional. You can deal with queries in a diplomatic and confidential manner. Be Flexible. Working hours out with the norm suits you. The closing date for applications is 23.59 on the 11th November 2025. In return for your commitment and expertise, you’ll get: Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Flexible working: We do our best to accommodate your preferred work style. Learning & Development: Wide range of career opportunities + comprehensive learning. Discounts: Access to Blue Light Discount Card and employee benefits platform. Wellbeing Support: Access to mental health and wellbeing assistance. Team Working: Support our mission in a collaborative team. Cycle2Work: Lease a bicycle through the scheme. Season ticket loan: Interest-free loan for commuting expenses. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network. Together, we are the world's emergency responders Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Support Worker:
Click to view
To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

inInverness
57.4777717590332 -4.22472095489502 Inverness, United Kingdom
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.