Support Worker in Ipswich inIpswich PUBLISHED FRI 7 NOV 2025 Jump to job information section
£28,598 per year, pro rata
PERMANENT
Suffolk County Council rznwhhK4Z
Job description
Support Worker Job details Posting date: November 2025 Salary: £28,598 per year, pro rata Hours: Part time Closing date: 16 November 2025 Location: Ipswich, IP4 4ER Company: Suffolk County Council Job type: Permanent Job reference: 21243 Apply for this job Summary - Suffolk County Council - Address: Allington Clinic, Ipswich, IP4 4ER with additional clinic in Hardwick Children's Centre, Bury St Edmunds IP33 2PW - Community Based - Salary:£28,598 - £33,699 per annum (pro rata) - Hours: 18.5 hours per week - Contract: Permanent Are you passionate about making a difference in the lives of children and young people with continence needs? Suffolk County Council is seeking a dedicated Support Worker to join our Enuresis Service team. If you have recent experience supporting children and young people with Enuresis and complex continence issues, and you're looking for a rewarding role where you can have a real impact across Suffolk, this could be the opportunity for you. Working closely with families, you’ll help implement evidence-based care plans, promote independence, and support continence management for children aged 5–18 throughout the county (excluding Lowestoft and Waveney). What you will be doing As a Support Worker in the Enuresis Service, you will play a vital role in improving continence outcomes for children and young people across Suffolk. Your responsibilities will include: - Delivering assessments and reviews for children receiving continence products, ensuring their needs are met effectively. - Supporting the coordination of paediatric product provision and responding to continence-related queries from Children and Young People (CYP) services. - Providing mandatory continence training across Suffolk. - Promoting prevention, early intervention, and positive behaviour change through solution-focused approaches. - Managing and prioritising your own caseload, formulating and reviewing individual care plans, and developing resources to support their implementation. - Supporting families to implement care pathways in line with clinical governance frameworks. - Safeguarding children and young people through effective multi-agency working, including participation in safeguarding meetings and contributing to assessment processes. This role focuses on health promotion, early identification of needs, and achieving the best possible outcomes for children and young people. You’ll work closely with families to encourage behavioural changes that lead to healthier lifestyles, applying solution-focused approaches to bring about meaningful improvements. You will need - A relevant Level 3 qualification or equivalent experience. - Experience working with children and young people with Enuresis and other continence needs. - Evidence of continued professional development. - A genuine passion for learning and improving outcomes for children. You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. Empowering Everyone We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. For more information Please contact Susie Mawson (she/her) for a casual conversation. You can reach her by calling or emailing How to apply Step 1 - Read the Job and Person Profile (Word). Step 2 - Click ‘Apply Now’ to start your online application. Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. 1. Tell us about your experience working with children and young people who have Enuresis and other continence needs. How have you supported their care and development? 2. Describe any training you’ve undertaken related to the assessment and treatment of bladder and bowel dysfunctions, and how this has contributed to your continued professional development. 3. Share your experience of working as a support worker within a team. What approaches have you found effective in developing your role and contributing to team success? 4. How do you ensure your practice is centred around the needs of children and young people? Please include an example where you demonstrated this in a team setting. We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process. Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing or calling . If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 16 November 2025. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities. In return, you’ll enjoy: up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days membership of a competitive Local Government Pension Scheme (LGPS) travel, lifestyle, health and wellbeing benefits performance-related annual pay progression, in addition to an annual cost-of-living pay increase training and encouragement to expand your knowledge a variety of career development opportunities across our organisation diverse and active staff networks flexible working options, with the right to request flexible working from your first day Plus lots more! If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk). Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

inIpswich
52.059669494628906 1.148086667060852 Ipswich, England, United Kingdom
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