Support worker in Stoke-on-Trent inStoke-on-Trent PUBLISHED WED 29 OCT 2025 Jump to job information section
Medacs Healthcare rFZL9mVJL
Job description
Support worker Job details Posting date: 29 October 2025 Salary: £12.21 to £23.50 per hour Hours: Full time Closing date: 28 November 2025 Location: Stoke-on-Trent, Staffordshire, ST6 7AG Remote working: On-site only Company: Medacs Healthcare Job type: Temporary Job reference: MH Haywood HCA_1761734114 Apply for this job Summary Client Name: Midlands Partnership Trust Role: Healthcare Assistant Rates: £12.21-£23.50 Shifts: Day shifts: 07.00-15.00, 12.30-20.30, 07.00-20.30 Location: Haywood Community Hospital Benefits: Access to Care4Carers - our support service to help support your mental health and wellbeing and enable you to deliver outstanding care First sight of shifts across multiple NHS trusts Competitive pay rates A dedicated placement officer Lucrative referral scheme 24/7/365 support - we're here when you need us Working flexible shifts on various wards throughout Haywood hospital, you will provide much-needed care and support to people when they are feeling unwell, vulnerable, and unsure. A significant reliance is placed on the vital care you will provide to ensure a patients care experience is the very best it can be. The very best Healthcare Assistants are individuals who show empathy, patience, consideration, passion, and dedication. You don't need to have any previous experience in care; your personality is so much more important in a role like this. Healthcare Assistant opportunities are diverse and provide a wide range of career opportunities regardless of your experience level, full training and support will be provided at every stage of your career to ensure you have the skills needed for the role. This is an ideal role if you want to progress your career around your family and home commitments. Working and driving your career forwards alongside other responsibilities is no easy task, but with flexible shifts and excellent career prospects, this is a perfect way to achieve your goals. Culture and inclusion As a valued healthcare professional, your happiness is essential. To make sure your time dedicated to helping others is the very best experience it can be, the Haywood hospital provide free parking. Development and opportunities As a new Healthcare Assistant, you will be supported to complete the Care Certificate, which will maximise your future opportunities in the NHS and the wider care industry. If you are an experienced Healthcare Assistant, you will find that your career development opportunities are vast with the chance to study for qualifications such as the NCFE CACHE Level 2 Certificate in Healthcare Support Services and the NCFE CACHE Level 3 Diploma in Healthcare Support. A business with a future With experience and further training, you could work towards becoming a Senior Healthcare Assistant and go on to train as an Assistant Practitioner or Nursing Associate. A successful career is ahead of you; perhaps you have your sights set on a degree-level healthcare role such as a Nurse, or Midwife or Doctor. Whatever your aspirations, this is an excellent platform to jump from. Skills focus As a HCA, your cheerful and friendly personality will go a long way, as will your kind words of support and encouragement. Providing vital care and support to people when they need it most really draws upon your natural, personal skills such as empathy, patience, consideration, and passion much more than your academic expertise. Patient focus As a Healthcare Assistant, you will play an essential part in so many people's lives. This is a role where you can see the impact of your work daily, with the sense of achievement and satisfaction that comes with making a real difference. General key skills As a Healthcare Assistant, you will have: Empathy and understanding Compassion and a caring nature A warm and friendly personality A passion for good conversation Quick thinking abilities Patience and the ability to remain calm in stressful situations Excellent attention to detail A systematic approach to tasks Excellent timekeeping The ability to work well and under pressure A flexible attitude A desire to improve and develop knowledge and skills Active listening skills Main Duties/Responsibilities As a HCA, your duties could include: washing and dressing patients serving meals and helping to feed patients helping people to move around and feel more comfortable making beds and helping other healthcare staff where needed monitoring patients' conditions by taking temperatures, pulse, respirations, and weight sterilising equipment, restocking consulting rooms, trolleys, and stations carrying out health checks, taking blood samples and processing lab samples Qualifications/Licenses/Certifications Essential You will need to pass an enhanced background check. References that cover the last two years. They can be either employment, professional, academic, or written from the Job Centre/Benefits Office 3 months clinical reference from NHS, Private , Care home Immunisations : Hep B, TB, Varicella and MMR Culture and inclusion So, if you believe you have what it takes to be a Healthcare Assistant, we want to hear from you. Apply today Development and opportunities If you are looking for a role that will fit around your home life and provide opportunities to build a rewarding career in care, apply today and be a part of something amazing. A business with a future If you are ready to play an essential part in so many people's lives and deliver outstanding care to service users, we can't wait to hear from you. Apply today Skills focus If you have a passion for good conversation and a warm and friendly demeanour, then you're ready for a role in care. Apply today. Patient focus So, if you can combine empathy and understanding with practical hands-on patient care, we want to hear from you. Apply today.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Support worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

inStoke-on-Trent
53.00333786010742 -2.1827406883239746 Stoke-on-Trent, England, United Kingdom
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