Support Worker in Norwich inNorwich PUBLISHED TUE 28 OCT 2025 Jump to job information section
£14.7 per hour
PERMANENT
Acuity Care Group rftBcngaq
Job description
Support Worker Job details Posting date: 28 October 2025 Salary: £14.7 per hour Additional salary information: Competitive Hours: Full time Closing date: 26 November 2025 Location: Norwich, NR4 6AB Company: Acuity Care Group Job type: Permanent Job reference: acuity/GB/519/1213 Apply for this job Summary Support Worker Pay rate: £14.70 per hour Shift Pattern: Days and Waking nights Nights (8am-8pm & 8pm-8am) Make a Real Difference – Become a Support Worker in Norwich! Are you someone who loves helping others live life to the fullest?We’re looking for a caring and motivated Support Worker to provide person-centred care and companionship to an individual living independently in Norwich. This vibrant person enjoys staying active - whether that’s swimming, trampolining, or heading out on shopping trips. We’re looking for someone who can help them stay connected to their community, so local knowledge, a good sense of direction and a full UK driving licence are essential. As a Support Worker, you’ll play a vital role in enriching someone’s life through fun, meaningful activities and a supportive, empathetic approach. Previous experience supporting individuals with similar needs is required. Learning Disabilities Autism Epilepsy Behaviours that can be perceived as challenging What will your shift involve? In this role, you will be providing high-quality care on a 2:1 basis, ensuring that the individual you support receives compassionate and attentive care tailored to their specific needs.Your responsibilities will include engaging with them in meaningful activities and taking them out in the community to promote their social interaction and well-being. Additionally, you will supportwith household tasks to maintain a clean and organized living environment that fosters comfort and independence.Clear andconfidentcommunication in their preferred manner will be essential to building a strong and trusting relationship. More about Acuity Care Group We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations andsupportingroles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions: LD&A – Learning Disabilities & Autism Bespoke Team Brain Injury This role sits within our LD&A family, and you will besupportedby an experienced hands-on TeamLeader. We worktogetherin a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people wesupportare at the heart of everything we do.Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences. What next? If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call. We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams. Acuity Care Group iscommittedto safeguarding and promoting the welfare of vulnerable individuals.All applicants will be subject to Enhanced DBS checks and referencing. We are an equal opportunities employer and welcome applications from all sections of the community. What else do we offer? We do offer additional benefits including: Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few. Blue Light Card discount scheme and Blue Light Card tickets – grab a free ticket to a horse race or comedy show. Further training in NVQ's in Health and Social Care Progression opportunities within the organisation Ongoing training and development A generous Refer a Friend scheme - receive up to £500! INDLDA
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
inNorwich
52.62925720214844 1.2978801727294922 Norwich, England, United Kingdom 
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