Support Worker - Planned Care in Sunderland inSunderland PUBLISHED FRI 24 OCT 2025 Jump to job information section
£24,796 to £25,989 per year, pro rata
PERMANENT
Sunderland Care and Support Ltd ronSSNYxF
Job description
Support Worker - Planned Care Job details Posting date: 24 October 2025 Salary: £24,796 to £25,989 per year, pro rata Hours: Full time Closing date: 09 November 2025 Location: Sunderland, Tyne & Wear Remote working: On-site only Company: Sunderland Care and Support Ltd Job type: Permanent Job reference: 287154 Apply for this job Summary All applicants must have a full UK driving licence and the use of a vehicle for work purposes. New Employees to the company will receive £500 when they begin their career at Sunderland Care and Support and £500 when they successfully complete their induction and probationary period. (The scheme is offered on a discretionary basis, and as such, the Company reserves the right to amend or withdraw it at any time at its discretion) Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person centred innovate services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives. We value all of our staff and believe investing in them through training and development forms the foundation to deliver excellence in care. A career with us not only makes a difference to our customers lives but can also be life changing for you. The professional positions advertised have arisen as a result of investment in and development of our service in Planned Care. The post involves supporting adults in their own homes to live as independently as possible through meaningful activity. The service is fast paced and supports customers long term. Our customers are often frail and frequently have more than one health condition, including varying degrees of physical and cognitive impairment. The care team works closely with our well established Multi-Disciplinary Team members including Social Workers, Therapists, and Community Nurses. The role of the Support Worker is central to the delivery of excellent customer care and involves supporting to maintain or improve the wellbeing of customers. To provide and promote person-centred care and support to vulnerable customers who require differing levels of support to meet a range of complex social and health needs. To support a team, providing care and support to enable people to achieve their maximum level of independence through appropriate physical, emotional and psychological support including intimate personal care, support with basic health needs, practical tasks, appropriate communication and community involvement. This includes following therapy plans, and in the use of innovative technology, for which training is also provided.The team prides itself on offering excellent customer experiences and support, at what can be a difficult time for customers and their family/carers. These principal responsibilities are not an exhaustive list of duties, only a general guide to the role. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the customer/service. We are keen to recruit Support Workers who will join the established Team and ensure the Companies values are at the heart of everything we do. Our values are: Respect – We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within Innovation – We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others Integrity – We will act fairly, ethically, professionally and openly in all we do Caring – We will provide safe, caring and personal services that support, protect and enable out customers to live fulfilling lives Partnership – We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders Valued – We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential. Are you a person who is driven and motivated and wants to make a positive difference to a vulnerable adult? The role of professional support is extremely rewarding and in return we offer: Induction which will support you in your own personal development. We offer 32 hours per week A starting salary of £24,796 - £25,989 (Pro rata if working less than 37 hours) Designated rota pattern including daytime, evenings, weekends, and Bank Holidays Excellent training opportunities A pension scheme Generous annual leave entitlement Career development opportunities A positive and rewarding job role and culture Probationary period Regular 1-1 supervision Annual appraisal If you are interested in finding more about our service and this exciting opportunity please contact Service Manager Aaron Scott on or Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder. We will contact candidates to arrange an appropriate time to carry out an interview. If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check. For more information on Sunderland Care and Support, please visit our website; https://jobsincare.com/job/jdwp8SFABiZr Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Useful skills for a Support Worker - Planned Care:
Click to view
To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

inSunderland
54.90686798095703 -1.383800983428955 Sunderland, England, United Kingdom
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.