Support Worker in Reading inReading PUBLISHED THU 30 OCT 2025 Jump to job information section

Support Worker Job details Posting date: 30 October 2025 Salary: £22,932 per year, pro rata Hours: Full time Closing date: 13 November 2025 Location: Reading, Berkshire Remote working: On-site only Company: British Red Cross Job type: Contract Job reference: 12253 Apply for this job Summary Service Support Worker Location: Royal Berkshire Hospital, RG1 5AN Hours: 35 per week Contract: Fixed Term Contract Until 31st March 2026 Salary: £22,932 per annum pro-rata Driving Requirement: Full UK Driving Licence Held For A Minimum Of 2 Years Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector? We are looking for a passionate and enthusiastic person with great people skills to join our Health and Local Crisis Response service as a Service Support Worker. If you have a caring, patient, and helpful nature you could make a tangible difference to someone’s life. No professional experience? No problem. If you can make someone feel cared for and comfortable then you’d be a perfect fit for us. Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Independent Living be rewarding, it can also providing extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. It’s not just a job, but an amazing way to give back to your community. A day in the life of a Service Support Worker will involve: Providing practical and emotional support (telephone calls, welfare checks, shopping etc) and guidance to service users Providing reactive, focused, and flexible support to adults following a hospital stay to enable early discharge. Responding to referrals from Clinicians and Community Health Professionals Assess service users’ needs, complete and follow a support plan for the individual. Supporting service users in the weeks after hospital discharge or to prevent readmission. Taking someone to a hospital appointment that they otherwise couldn’t get to or be picking up prescriptions and shopping. To be a successful Service Support Worker, you’ll: Have a full UK manual driving licence. Right to Work in the UK. Unfortunately we are unable to offer sponsorship for this role. Have a good knowledge of services provided by the NHS and Social Care. Be able to make things great. You know how to improve service quality for the benefit of users. Be professional. You can deal with queries in a diplomatic and confidential manner. Love being flexible. Working hours out with the norm suits you. There is no personal care or administration of medication for this role. Closing date for applications is 13th November 2025 with interviews ongoing and may be before the closing date. Need help completing your application or supporting statement? Please read our useful “Candidate Application Guidance” document in the “Additional Information” link. In return for your dedication and expertise, you’ll get: Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Flexible working: We do our best to accommodate your preferred work style. Learning & Development: Wide range of career opportunities + comprehensive learning. Discounts: Access to Blue Light Discount Card and employee benefits platform. Wellbeing Assistance: Access to mental health and wellbeing assistance. Team Working: Champion our mission in a collaborative team. Cycle2Work: Lease a bicycle through the scheme. Season ticket loan: Interest-free loan for commuting expenses. We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .