Support Worker - Children's Services in Cardiff inCardiff PUBLISHED WED 15 OCT 2025 Jump to job information section
PERMANENT BONUS ENHANCED DBS GYM MENTAL HEALTH PENSION VISA WEEKEND
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Job description
Support Worker - Children's Services Job details Posting date: 15 October 2025 Salary: Not specified Additional salary information: Company Pension, BUPA, Referral Scheme, New Starter Bonus, Competitive Pay, Training Hours: Full time Closing date: 14 November 2025 Location: Cardiff, Cardiff County Remote working: On-site only Company: GOFAL CYMRU CARE Job type: Permanent Job reference: CSW1025 Apply for this job Summary Job Description: About Us At Gofal Cymru Care, we’re committed to delivering outstanding care and support services throughout Cardiff and the Vale. Our goal is to improve the quality of life for every individual in our care by providing compassionate, person-centred support. With a team of skilled and dedicated professionals, we foster environments where people feel safe, respected, and empowered to thrive. We’re currently looking for a Support Worker to join our team in one of our small residential homes in Cardiff. This is a rewarding opportunity to make a real impact—helping individuals develop new skills, build confidence, and enjoy meaningful experiences. The Role: Located in one of our eight small (maximum six bed) homes across Cardiff and Barry we offer full or part time hours which cover evenings, weekends, bank holidays, wake-in and sleep-in duties. We specialise in supporting children and adults with learning disabilities, autistic spectrum disorder, acquired brain injury and mental health issues. We provide person centred care and support aimed at improving the quality of life for individuals. What we are looking for: Experience is helpful, but not essential as full training is provided. Above all we are looking for people who share our values, who are caring, empathetic, compassionate, good team players with a willingness to learn. Successful candidates will have an interest in helping those with mental health needs and complex learning disabilities to live with less restriction and greater independence They will be energetic and enthusiastic, with a desire to make a difference and enrich the lives of others. Day to day tasks: To support individuals going about their daily lives, providing personal care where necessary and promoting their independence, enabling them to achieve their goals. Key Responsibilities: Assisting individuals where necessary with personal care needs, including washing / bathing, toileting needs, dressing and undressing, mobility and transport, etc. Helping the individuals in our care to make their own choices and supporting them to carry out activities within and outside of the home, e.g. cooking, cleaning, shopping, going to the gym, days out, social and leisure activities. Acting as an advocate promoting individuals’ wellbeing, safety and quality of life. Cleaning duties as part of the team, undertaking any general domestic chores, or supporting individuals to carry out such duties. Helping with menu planning, shopping and cooking for the home. Administering medication to individuals following appropriate training and in line with company procedures. Carrying out health & safety checks as necessary. Following care and management guidelines and working in line with company policies and procedures. Completing documentation and keeping records in accordance with company policy. Other reasonable tasks as required which fall within the grade of the job. Selection Criteria: Essential: Ability to speak and understand English Good Numeracy and literacy skills Physically fit to meet demands of post Be a minimum of 21 years old to work in our children's homes Prepared to learn Desirable: Care experience with young people, particularly those with learning disabilities Valid driver's license and driving experience Have obtained relevant QCF qualifications Knowledge in the field of learning disabilities or mental health. Full Driving licence What we offer: Full induction package and ongoing training leading to QCF qualifications. Contributory Pension Scheme 28 days holiday (pro rata if part time, includes bank holidays) with an annual increase after 2 years service to a maximum of 33 days per annum. Competitive Salary BUPA Healthcare scheme (Private Medical Insurance) Refer a friend scheme Opportunities to develop This position is subject to an enhanced DBS Disclosure which will be completed upon successful application. Please be advised that we are not currently offering sponsorship for employment visas. Please note: Due to the high volume of applications, if you do not hear from us within two weeks, please note that you will not be proceeding to the next stage of the recruitment process. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Support Worker - Children's Services:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.

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51.48370742797852 -3.16809630393982 Cardiff, United Kingdom
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