Support Worker in Waterloo inWaterloo PUBLISHED TUE 28 OCT 2025 Jump to job information section
PERMANENT BONUS ENHANCED DBS MENTAL HEALTH PENSION
Creative Support rd8mS7ynS
Job description
Support Worker Job details Posting date: 28 October 2025 Salary: Not specified Additional salary information: Up to £12.40 per hour Hours: Full time Closing date: 12 November 2025 Location: Waterloo, Liverpool Remote working: On-site only Company: Creative Support Job type: Permanent Job reference: 81969 Apply for this job Summary We are looking for kind, fun, and proactive Support Workers to join our supported living service in Waterloo, providing support to 5 individuals with mental health needs, learning disabilities, and/or Autistic Spectrum Disorders within their own self-contained apartments. You must be prepared to ‘go the Extra Mile’ to ensure that service users are enjoying the highest quality of life and have opportunities to become more independent and connected to their communities. You will have excellent communication and team working skills whilst promoting service user’s dignity, independence and well-being. If you are calm, resourceful and proactive, this role is perfect for you. Support Worker Duties: - Provision of practical, emotional and behavioural support to service users - Help service users with running their own homes - Completing general housing management tasks, cooking and paying bills - Develop and sustain warm and trusting relationships with service users - Provision of personal care to service users Prior experience is not necessary as we are looking for people who are enthusiastic, warm, engaging, and creative and want to make a difference to our service user’s lives. Drivers are preferred but not essential. Full and part time hours will be considered. 36 hours for full time, 21 hours for part time. Vacancy Reference Number: 81857 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
inWaterloo
51.587683 -3.163037 Waterloo, United Kingdom 
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