Team Secretary in Welwyn Garden City Herts inWelwyn Garden City Herts PUBLISHED FRI 31 OCT 2025 Jump to job information section

Job summary
To lead in the provision of a comprehensive, professional, effective secretarial and administrative service within the specialist services division.The post holder is the first point of reference and as such must display must possess mature judgement and maintain a calm, friendly and efficient manner when dealing colleagues and visitors. The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work. To undertake duties without direct supervision, working within broad procedural guidelines. The worker will work closely with Head of Nursing, Deputy Head of Nursing, Clinical Director and the Operational Leads.Previous applicants need not apply.Please be aware that this role in not eligible for Sponsorship.

Main duties of the job
Responsibility for ensuring all correspondence is accurately and appropriately presented.To be highly skilled and

Experience
d in the full range of secretarial work practices, software programmes.To use proficient internet skills to access, search and retrieve data.To use touch typing, audio and shorthand skills as necessary in daily workTo use appropriate software and equipment on a daily basis to create a variety of documents to meet the diverse needs of the managers.Advanced keyboard skills to be used to provide accurate and timely reports [touch typing at fast speed].To transcribe formal minutes of meetings and distribute and store/file as necessary.To support the managers in the interview process, dealing with associated paperwork.To be responsible for the accurate storage and retrieval of information according to the Data Protection Act 1984 and Freedom of Information Act 2000 and archiving where possibleResponsible for a number of data bases and filing systemsTo use knowledge, and

Experience
to meet the needs of the service by completing tasks on a daily basisTo update skills as necessary and attend mandatory training

About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:Welcoming. Kind. Positive. Respectful. Professional.

Details

Date posted
31 October 2025

Pay scheme
Agenda for changeBandBand 4

Salary
£28,860 to £31,671 a year per annum, pro rata (Inclusive of 5% HCAS)

Contract
Permanent

Working pattern
Part-time

Reference number
367-SS-9377-C

Job location
sRosanne House, Parkway, Welwyn Garden City Herts, AL8 6HGParkwayWelwyn Garden City HertsAL8 6HG

Job description

Job responsibilities
Responsibility for ensuring all correspondence is accurately and appropriately presented.To be highly skilled and

Experience
to meet the needs of the service by completing tasks on a daily basisTo update skills as necessary and attend mandatory trainingPlanning and Organisational SkillsTo manage and organise own time and work efficiently and adhere to deadlines to enable the smooth running of the departmentTo manage deadlines with unpredictable work patternsTo concentrate on completing tasks during periods of frequent interruption from staff and switching attentionTo report and ensure equipment and environment faults are dealt with by relevant personsTo create, maintain and update filing systems.To arrange/ set up meetings, send out invitation letters, book room, compile agendas and take formal minutes, as requiredEnsuring all messages are relayed as quickly as possible to Admin Managers and their teams

Job description

Person Specification

Qualifications
/EDUCATION/TRAININGEssentialNVQ 3 or equivalentAdvanced keyboard skills

Experience
d at intermediate level in a range of software packages; Word, Excel PowerPointGood working knowledge of email and internetProficient knowledge of PARISGood standard of EnglishNumerateECDL qualificationAdvanced secretarial skills such as audio and shorthandAt least 2/3 years

Experience
in a secretarial environment

Experience
in a mental health environment or NHSSKILLS/KNOWLEDGE/ABILITYEssentialEvidence of the ability to organise and plan complex events, such as training sessions and the therapy groupsSpecified guidelines where guidance is not readily available, but at set intervalsProficient in diary management co-ordinating appointments to ensure best use of Managers' time

Experience
of transcribing formal minutes of meetings

Experience
of supervising and training othersIndependent/lone working and team working skills

Experience
of adapting to change and managing work in a changing environmentEvidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work

Person Specification

Experience
in a secretarial environment

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details