Ward Administrator in Crawley inCrawley PUBLISHED MON 16 DEC 2024 Jump to job information section
Job description
Based at Caravelle Ward within Crawley Hospital, we have job opportunities for experienced administrators in both full and part time roles (full time 37.5 hours per week, part time 15 hours per week). Both positions are permanent and will be supporting the Clinical, nursing and therapy teams working on the Intermediate Care Unit.
The main duties of this role are to provide administration and clerical support within the intermediate care unit (ICU), to provide solutions to routine concerns or questions regarding services provided and escalating these to more senior staff members as necessary.
To assist the ward manager in putting in place and reviewing office and administrative procedures.
The ordering , tracking, checking and receipting of supplies in line with set protocols and procedures.
To be the point of contact and act as SystmOne champion, disseminate new information and ensure staff are made aware of any changes within SystmOne,
To liaise with senior nursing staff and the ward manager to update HealthRoster and to assist with booking and recording appropriate bank cover where necessary.
Take minutes and circulate agendas for ward and other meetings as appropriate.
Take an prominent role in the recruitment, induction and retention of new staff . Ward Administrators are expected to be able to prioritise their workload, and remain calm under pressure as the ward is often very busy.
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
The main duties of this role are to provide administration and clerical support within the intermediate care unit (ICU), to provide solutions to routine concerns or questions regarding services provided and escalating these to more senior staff members as necessary.
To assist the ward manager in putting in place and reviewing office and administrative procedures.
The ordering , tracking, checking and receipting of supplies in line with set protocols and procedures.
To be the point of contact and act as SystmOne champion, disseminate new information and ensure staff are made aware of any changes within SystmOne,
To liaise with senior nursing staff and the ward manager to update HealthRoster and to assist with booking and recording appropriate bank cover where necessary.
Take minutes and circulate agendas for ward and other meetings as appropriate.
Take an prominent role in the recruitment, induction and retention of new staff . Ward Administrators are expected to be able to prioritise their workload, and remain calm under pressure as the ward is often very busy.
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- EMBRACE, Disability and Wellbeing, LGBTQIA+ and Religion Spirituality and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Ward Administrator:
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To work as a Ward Administrator in the UK, you typically need a combination of administrative skills, healthcare knowledge, and interpersonal abilities. Here’s a breakdown of the key skills and qualifications that are generally required:
Administrative Skills:
1. Organizational Skills: Ability to manage and prioritize multiple tasks efficiently.
2. Data Entry and Management: Proficient in using hospital information systems and databases.
3. Record Keeping: Skills in maintaining accurate and confidential patient records and administrative documentation.
4. Scheduling: Experience in managing staff rosters, appointments, and maintaining ward schedules.
Communication Skills:
1. Verbal Communication: Ability to effectively communicate with healthcare staff, patients, and their families.
2. Written Communication: Proficiency in writing reports, memos, and other correspondence.
3. Interpersonal Skills: Ability to build relationships with staff, patients, and visitors, and handle inquiries or complaints effectively.
IT Skills:
1. Computer Literacy: Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with healthcare management software.
2. Data Management: Ability to analyze and report on data, including budgets, staffing levels, and patient flow.
Financial and Resource Management:
1. Budgeting Experience: Understanding of financial processes, including invoicing and resource allocation.
2. Inventory Management: Skills in managing supplies and equipment within the ward.
Knowledge of Healthcare:
1. Understanding of NHS Policies: Familiarity with healthcare regulations, NHS frameworks, and departmental protocols.
2. Health and Safety Awareness: Knowledge of health and safety standards in a hospital setting.
Personal Attributes:
1. Attention to Detail: High level of accuracy and attention to detail in all tasks.
2. Problem-Solving Skills: Ability to identify issues proactively and develop effective solutions.
3. Flexibility and Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Qualifications:
- Educational Background: Typically, a minimum of GCSEs in English and Mathematics, and often relevant vocational qualifications (e.g., NVQ in Business Administration).
- Experience: Previous experience in an administrative role, particularly in a healthcare setting, is often preferred.
inCrawley
51.1091401 -0.1872275 Crawley, England, United Kingdom 
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