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Ward Clerk - Burns Unit and After Care ClinicinManchesterinManchesterPUBLISHED THU 13 MAR 2025

Opportunity to contribute to the well-being of children and families in a specialized Burns Unit.
Dynamic and supportive team environment offering collaboration with clinical teams.
Access to professional development and training through annual personal development plans.
Experience working within one of the largest NHS Trusts, providing exposure to diverse healthcare practices.
Involvement in creating and implementing patient care processes that enhance the patient experience.
Participation in a digitally enabled organisation with opportunities to engage with innovative healthcare technologies.
Commitment to sustainability and inclusion, allowing employees to be part of a forward-thinking healthcare system.
Join our compassionate team at the Royal Manchester Children’s Hospital as a full-time Ward Clerk in our dynamic Paediatric Burns Unit. This role is perfect for nurturing individuals who thrive in a supportive environment, where your excellent communication and organisational skills can make a real difference in the lives of children and their families. You’ll play a pivotal role in ensuring that our patients experience a smooth and coordinated journey through our care services, working closely with dedicated nursing and medical teams.

As a Ward Clerk, you will manage vital administrative tasks such as handling patient records, welcoming visitors, and answering queries, all while ensuring a warm and efficient atmosphere. We’re committed to your professional growth and will provide you with a personalised development plan along with ample training opportunities. Here at Manchester University NHS Foundation Trust, you’ll be part of an inclusive workplace that values your contributions and champions your aspirations. Together, let’s create a more caring and supportive environment for our patients, staff, and the wider community. For more information or to arrange an informal visit, please reach out to John Unsworth at john.unsworth@mft.nhs.uk or call 0161 701 3910.
Opportunity to contribute to the well-being of children and families in a specialized Burns Unit.
Dynamic and supportive team environment offering collaboration with clinical teams.
Access to professional development and training through annual personal development plans.
Experience working within one of the largest NHS Trusts, providing exposure to diverse healthcare practices.
Involvement in creating and implementing patient care processes that enhance the patient experience.
Participation in a digitally enabled organisation with opportunities to engage with innovative healthcare technologies.
Commitment to sustainability and inclusion, allowing employees to be part of a forward-thinking healthcare system.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Ward Clerk - Burns Unit and After Care Clinic:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


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