Opportunity to contribute to the mission of accelerating the UK towards net zero, making a positive impact on the environment.
Supportive work environment that encourages personal growth and emphasises employee well-being.
Attractive compensation package with annual cost of living pay increases and generous pension contributions.
34 days of holiday (33 days plus the option to purchase an additional 2 weeks), promoting a healthy work-life balance.
Enhanced maternity, paternity, and adoption pay, showing commitment to family-friendly policies.
Hybrid working options available, allowing greater flexibility in managing work and personal life.
Development opportunities offered to support career aspirations, fostering professional growth within the organization.
Join BUUK Infrastructure as a Water Operations Coordinator and become part of a dynamic team dedicated to driving the UK towards a sustainable future. We offer an inclusive environment where your contributions are valued, and you can take pride in being yourself while helping us deliver exceptional service to our customers. This role is perfect for caring individuals, particularly women looking to make a positive impact in the community while balancing their professional aspirations.
As a Water Operations Coordinator, you'll play a vital role in managing both emergency and non-emergency water incidents, ensuring efficient communication with contractors and developers. Your skills in customer service will shine as you navigate challenging situations, troubleshoot problems, and manage wastewater pumping stations. With flexible working options, ongoing development opportunities, and an award-winning culture prioritising well-being, this position not only offers competitive pay and benefits but also a chance to grow and thrive in a supportive setting. If you are ready to embrace a rewarding career that makes a difference, we’d love to hear from you!
Opportunity to contribute to the mission of accelerating the UK towards net zero, making a positive impact on the environment.
Supportive work environment that encourages personal growth and emphasises employee well-being.
Attractive compensation package with annual cost of living pay increases and generous pension contributions.
34 days of holiday (33 days plus the option to purchase an additional 2 weeks), promoting a healthy work-life balance.
Enhanced maternity, paternity, and adoption pay, showing commitment to family-friendly policies.
Hybrid working options available, allowing greater flexibility in managing work and personal life.
Development opportunities offered to support career aspirations, fostering professional growth within the organization.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for aWater Operations Coordinatorwho would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service.
As the Water Operations Coordinator your key responsibilities are
- Handling incoming emergency/non-emergency water and wastewater incidents to resolution
- Direct written and verbal communication with contactors/developers to update on any ongoing issues
- Scheduling appointments to close customer and asset related queries
- Wastewater Pumping Station management, monitoring alarms, troubleshooting problems through iHost platform and dispatching required resource to site
- To be part of an on-call rota
About You
- Proven experience of carrying out administrative tasks and able to work well under pressure
- Experience of developing and maintaining relationships at all levels
- Ability to deliver high customer service in sometimes challenging circumstances
- Competent in all Microsoft Office programmes
- Familiarity with the water industry desirable
What can you expect from us
- At least the cost of living pay increase every year
- Company pension contributions up to 10% if employees contribute 5%
- 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks
- Enhanced maternity, paternity and adoption pay
- £1000 net of tax to refer friends and family
- Hybrid working for eligible roles
- Development opportunities to reach your career aspirations
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options.
For more information please contact our resourcing team on .