Administrative Assistant in Wolverhampton inWolverhampton PUBLISHED WED 12 NOV 2025 Jump to job information section
Band 2: Competitive rates
PERMANENT
The Royal Wolverhampton NHS Trust rAEylxrw
Job description
Job summary
This is an exciting opportunity to provide essential administrative support to the medical secretaries and administrative teams within the Neurology Department at The Royal Wolverhampton NHS Trust.The post holder will be office based and may be required to work across sites, including New Cross Hospital, West Park Hospital, Cannock Chase Hospital and Shawbirch Medical Centre.The post holder will provide comprehensive and efficient clerical and administrative support to the Directorate Secretarial team, ensuring the smooth and efficient operation of departmental services across The Royal Wolverhampton NHS Trust. They will demonstrate strong organisational skills, attention to detail, and the ability to work both independently and collaboratively within a busy healthcare environment.
Main duties of the job
1. Putting all correspondence, letters, etc both internal and externally for the secretarial team.2. Open, date stamp and distribute all incoming mail as required.3. Collect medical records from various departments around the Trust as requested by the team.4. Deal with telephone enquiries, ensuring all information and messages received from patients, colleagues and other staff are communicated efficiently and correctly.5. Liaise with a variety of other agencies both internally and external to perform duties required of this post.6. Collate investigation results and correspondence and electronically file in patients notes.7. Chase investigation results as required by secretaries.8. Provide cover for other team members during absences.9. Photocopy and faxing as required by the team.10. Liaise with secretarial team for schedule of day-to-day tasks.11. Comply with all departmental and trust policies and procedures.12. Participate in personal development review to agree personal development plans.13. Be committed to continual self-development and training to meet the requirements and further development of speciality.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived
Experience
brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year pro rota
Contract
Permanent
Working pattern
Part-time
Reference number
225-DIV2-7549893
Job location
sNew Cross HospitalWolverhampton RoadWolverhamptonWV10 0QP
Job description
Job responsibilities
Please see attached
Job description
and
Person Specification
for further information regarding this vacancy
Job description
Job responsibilities
Please see attached
Job description
and
Person Specification
Qualifications
EssentialoGCSE (or equivalent) at grade C or above in English Language and MathematicsDesirableoOCR2 Word Processing
Experience
EssentialIT literate
Person Specification
Experience
EssentialIT literate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
This is an exciting opportunity to provide essential administrative support to the medical secretaries and administrative teams within the Neurology Department at The Royal Wolverhampton NHS Trust.The post holder will be office based and may be required to work across sites, including New Cross Hospital, West Park Hospital, Cannock Chase Hospital and Shawbirch Medical Centre.The post holder will provide comprehensive and efficient clerical and administrative support to the Directorate Secretarial team, ensuring the smooth and efficient operation of departmental services across The Royal Wolverhampton NHS Trust. They will demonstrate strong organisational skills, attention to detail, and the ability to work both independently and collaboratively within a busy healthcare environment.
Main duties of the job
1. Putting all correspondence, letters, etc both internal and externally for the secretarial team.2. Open, date stamp and distribute all incoming mail as required.3. Collect medical records from various departments around the Trust as requested by the team.4. Deal with telephone enquiries, ensuring all information and messages received from patients, colleagues and other staff are communicated efficiently and correctly.5. Liaise with a variety of other agencies both internally and external to perform duties required of this post.6. Collate investigation results and correspondence and electronically file in patients notes.7. Chase investigation results as required by secretaries.8. Provide cover for other team members during absences.9. Photocopy and faxing as required by the team.10. Liaise with secretarial team for schedule of day-to-day tasks.11. Comply with all departmental and trust policies and procedures.12. Participate in personal development review to agree personal development plans.13. Be committed to continual self-development and training to meet the requirements and further development of speciality.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived
Experience
brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year pro rota
Contract
Permanent
Working pattern
Part-time
Reference number
225-DIV2-7549893
Job location
sNew Cross HospitalWolverhampton RoadWolverhamptonWV10 0QP
Job description
Job responsibilities
Please see attached
Job description
and
Person Specification
for further information regarding this vacancy
Job description
Job responsibilities
Please see attached
Job description
and
Person Specification
Qualifications
EssentialoGCSE (or equivalent) at grade C or above in English Language and MathematicsDesirableoOCR2 Word Processing
Experience
EssentialIT literate
Person Specification
Experience
EssentialIT literate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Useful skills for an Administrative Assistant:
Click to view
To work as an Administrative Assistant in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often required or beneficial for this role:
Technical Skills
1. Microsoft Office Suite Proficiency: Strong skills in Word, Excel, PowerPoint, and Outlook are essential for creating documents, managing spreadsheets, and scheduling.
2. Typing and Data Entry Skills: Fast and accurate typing skills are important for documentation and data management.
3. File Management: Organising and maintaining both physical and digital files.
4. Basic Bookkeeping: Understanding financial documents and basic accounting might be required, depending on the role.
5. Communication Tools: Familiarity with email communication and other messaging platforms (e.g., Slack, Microsoft Teams) is essential.
6. CRM Software: Experience with customer relationship management tools may be needed in some roles.
Soft Skills
1. Organisational Skills: Ability to manage multiple tasks and prioritize them effectively.
2. Time Management: Skills to manage one’s time efficiently to meet deadlines.
3. Attention to Detail: Precision in executing tasks and reviewing documents to avoid mistakes.
4. Communication Skills: Strong verbal and written communication skills to interact effectively with colleagues and clients.
5. Problem-Solving Skills: Ability to handle unexpected issues and find solutions quickly.
6. Customer Service Orientation: Being polite and helpful when dealing with clients and colleagues.
Other Skills
1. Adaptability: Willingness to learn new software, processes, and adapt to changes in the workplace.
2. Teamwork: Ability to work collaboratively with others in a team setting.
3. Initiative: Being proactive in identifying tasks that need to be done and taking action without being asked.
4. Confidentiality: Understanding the importance of handling sensitive information discreetly.
Qualifications and Experience
While a formal qualification may not be strictly needed, having GCSEs or equivalent qualifications, particularly in English and Maths, can be an advantage. Experience in an administrative role or a related field is also beneficial and can set you apart from other candidates. Some employers may also look for a qualification in Business Administration or a related subject.
inWolverhampton
52.58620498283371 -2.129915574249577 Wolverhampton 
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.