Band 3 ICDC Reception and Clinic Administrator in Hampstead inHampstead PUBLISHED FRI 31 OCT 2025 Jump to job information section

Job summary
As a Receptionist and Clinic Administrator within the Ian Charleson Day Centre (ICDC),you will play a crucial role in providing administrative support and front-of-house servicesin a highly sensitive and patient-focused environment. This role involves direct interactionwith patients living with HIV, managing administrative tasks related to their care, andsupporting the clinic's multidisciplinary team to ensure efficient and effective servicedelivery.

Main duties of the job
Reception Duties: Greet and assist patients in a welcoming, respectful, and confidential manner. Manage patient check-ins and appointments using theclinic's electronic systems. Handle incoming calls, providing accurate informationand redirecting inquiries as appropriate. Administrative Support: Perform clerical tasks, including managing patient records, correspondence, data entry with a high level of accuracy andconfidentiality, and general data entry into the HIV database for all national datarequirements as needed. Assist in the preparation of clinic sessions andmeetings.

About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated team of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please visit
https://jobsincare.com/job/jnsPZhM7DZC

Details

Date posted
31 October 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£30,546 to £32,2a year per annum inclusive of HCAS

Contract
Permanent

Working pattern
Full-time

Reference number
391-RFL-7528176

Job location
sRoyal Free HospitalPond StreetHampsteadNW3 2QG

Job description

Job responsibilities
Please see attached

Job description
for more information about this role and working at Royal Free London NHS Foundation Trust.

Job description

Job responsibilities
Please see attached

Person Specification
Royal Free World Class ValuesEssentialDemonstrable ability to meet the Trust ValuesRoyal Free World Class ValuesEssentialDemonstrable ability to meet the Trust ValuesEducation & professional

Qualifications
EssentialGood general education, including GCSE English grade "C" or above, or equivalent

Experience
EssentialPrevious work

Experience
in a healthcare setting

Experience
of working in a public/patient facing roleDesirable

Experience
of working with Cerner/ EPR, or similar electronic Patient Administration Systems

Experience
EssentialPrevious work

Experience
in a healthcare setting

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website.From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants.Additional information

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website.From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants.Employer

Details