Care Navigator in Liverpool inLiverpool PUBLISHED WED 12 NOV 2025 Jump to job information section

Make a real difference to patients at Rock Court Surgery as a Care Navigator based in Old Swan, Liverpool (L13). This hands-on role puts you at the heart of the practice: you will manage the appointment system, triage and care‑navigate at the front desk, over the phone and online, signpost patients to the right services, and support clinical staff with admin tasks such as SARs, DVLA forms and data entry. The role is permanent, 30–32 hours per week (Monday–Friday, typically 12:30–18:30 with Thursdays to 20:00), offers both full- and part-time flexibility, and includes on‑the‑job training — GP experience or EMIS knowledge is desirable but not essential. A DBS check is required and the current pay rate is £12.21 per hour (subject to change).

You’ll join a welcoming team of GPs, nurses and seven care navigators within a practice list of around 5,600 patients, and be supported by wider PCN services such as pharmacists, social prescribers and paramedics. This is ideal for carers and experienced customer‑facing candidates who value predictable weekday shifts, meaningful patient contact and career development in primary care. If you want a role that fits around caring responsibilities and gives genuine community impact, click the "Apply Now" button accompanying this advert — applications are managed through jobsincare.com.