Clerical Officer / Receptionist Breast Screening in Nottingham NG5 1PB inNottingham NG5 1PB PUBLISHED TUE 30 SEP 2025 Jump to job information section
Job description
Nottingham University Hospitals NHS Trusts
Clerical Officer / Receptionist Breast Screening
The closing date is 09 October 2025
Job summary
An exciting opportunity has arisen in the Nottingham Breast Institute at the City Hospital for a Clerical Officer/Receptionist. We are looking for someone with excellent interpersonal skills who likes to be busy and working as part of a team as well as on their own initiative, to provide Clerical/Receptionist support for the busy Breast Screening department.
This is a full time post. Duties will be undertaken at the Nottingham Breast Institute on the City Hospital Campus and Ropewalk House in central Nottingham.
Main duties of the job
The role would require working within a team to complete all daily tasks and general duties including preparing clinics, making and changing breast screening appointments, answering the phone, reception duties and filing.
The position would also involve providing cover for the reception desk both at the Breast Institute and at Ropewalk House.
Good communication skills and the ability to prioritise workloads, in view of changing priorities is essential. Also the need to work under your own initiative is necessary.
In addition to the below summary applicants should familiarise yourself with full job description and person specification documents attached to this advert.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Details
Date posted
30 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year
per annum
Contract
Permanent
Working pattern
Part-time
Reference number
164-7476123
Job locations
City Hospital and Ropewalk
Hucknall Road
Nottingham
NG5 1PB
Job description
Job responsibilities
The successful candidate needs to be computer literate, experienced in the use of electronic communications and be confident during face to face and telephone interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors.Knowledge of hospital systems i.e. Medway, PAS and DHR is desirable, however training can be provided.
Job description
Job responsibilities
The successful candidate needs to be computer literate, experienced in the use of electronic communications and be confident during face to face and telephone interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors.Knowledge of hospital systems i.e. Medway, PAS and DHR is desirable, however training can be provided.
Person Specification
Training and Qualifications
Essential
- Educated to GCSE level in maths and English, Grade C or above
- NVQ2 Business Administration/Reception, or equivalent experience
Experience
Essential
- General office experience, including reception work.
Desirable
- Knowledge of the Breast Screening service
- Experience working within breast screening or a similar department
Communication and relationship
Essential
- Able to exchange information clearly with patients and staff for appointments and general queries
- Previous "customer service" experience
Planning and organisation skills
Essential
- Planning and organisation of routine tasks
- Organised and methodical, able to work quickly and accurately
Physical skills
Essential
- Able to retrieve files from shelving using appropriate equipment
Other requirements specific to the vacancy
Essential
- Must be able to work at both City Campus and Ropewalk House
- Flexible with start and finish times when covering reception.
Person Specification
Training and Qualifications
Essential
- Educated to GCSE level in maths and English, Grade C or above
- NVQ2 Business Administration/Reception, or equivalent experience
Experience
Essential
- General office experience, including reception work.
Desirable
- Knowledge of the Breast Screening service
- Experience working within breast screening or a similar department
Communication and relationship
Essential
- Able to exchange information clearly with patients and staff for appointments and general queries
- Previous "customer service" experience
Planning and organisation skills
Essential
- Planning and organisation of routine tasks
- Organised and methodical, able to work quickly and accurately
Physical skills
Essential
- Able to retrieve files from shelving using appropriate equipment
Other requirements specific to the vacancy
Essential
- Must be able to work at both City Campus and Ropewalk House
- Flexible with start and finish times when covering reception.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
City Hospital and Ropewalk
Hucknall Road
Nottingham
NG5 1PB
Employer's website
https://jobsincare.com/job/jnssZONotCK (Opens in a new tab)
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
City Hospital and Ropewalk
Hucknall Road
Nottingham
NG5 1PB
Employer's website
https://jobsincare.com/job/jnssZONotCK (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Details
Date posted
30 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year
per annum
Contract
Permanent
Working pattern
Part-time
Reference number
164-7476123
Job locations
City Hospital and Ropewalk
Hucknall Road
Nottingham
NG5 1PB
Supporting documents
Privacy notice
Nottingham University Hospitals NHS Trusts's privacy notice (opens in a new tab)
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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