Clinic Coordinator - Urology and Ophthalmology in Crewe inCrewe PUBLISHED MON 10 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year per annum
PERMANENT
SPONSORSHIP AVAILABLE
Job description
Job summary
An exciting opportunity has arisen within the Urology department/Ophthalmology department for a Clinic Coordinator to join our team.You will be part of a well-established team in a very busy department, your role is to manage and monitor clinics and support the managerial team and secretaries with clinic related queries.
Main duties of the job
The main responsibilities of this role include:Referral management - use of PCS & the NHS e-Referral systemScheduling of outpatient appointmentsManagement of waiting listsMonitoring the Telephone Reminder Service (TRS)Managing Referral to Treatment (RTT) patient pathways in line with Trust targetsMonitor New and Follow up appointmentsMonitoring Nurse/Inpatient referralsAmending clinic templatesReviewing clinic slot utilisationAmending clinical activity in line with RotaHandling internal/external appointment enquiriesThe successful applicant will have:Excellent accuracy, organisational and communication skillsExcellent interpersonal skillsBe a team playerAble to work under pressure and meet demanding deadlinesA high level of concentration is required and attention to detail.Meticulous accuracy is essential in order to maintain service levels
About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which managesLeighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst IntermediateCare Centre in Winsford, was established as an NHS Trust in April 1991 and became aFoundation Trust in April 2008.We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people acrossSouth Cheshire and Vale Royal.During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Details
Date posted
10 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
412-S&C-7167312-D
Job location
sLeighton HospitalMiddlewich roadCreweCW1 4QJ
Job description
Job responsibilities
You will work closely with the Support Manager to coordinate the various functions of Outpatients including reception cover, clinic capacity and provision of health records for use in clinic.The successful applicant will be expected to organize and priorities the workload of a small team to ensure an effective and efficient service is provided, escalating issues to Team Leader and management team where appropriate.The successful applicant will possess the ability to exercise initiative suitable to the role to ensure all urgent patients are appointed in a timely manner in line with the Patient Access policy, and clinic capacity is utilised to its full potential.Good communication skills are essential as the post holder will be expected to deal with enquiries from patients and healthcare professionals both internal and external to the department.Previous
Experience
within a similar role within the Trust and knowledge of Outpatient processes would be particularly advantageous, although full in-depth training will be provided as part of our local induction programme.The post holder will be expected to work their hours during core hours (09:00 17:00) over 5 days in line with the needs of the service.Please see attached
Job description
Job description
Job description
Person Specification
Experience
/
Qualifications
EssentialComputer skills, Microsoft OfficeAwareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelinesDesirableKnowledge of Medical TerminologyAdvanced ECDL modules or equivalentSKILLSEssentialDemonstrate excellent verbal and written communication skills,Ability to work on own initiative, prioritise own work,DesirableUnderstand and manage health records/waiting lists and ICS computer systemsPHYSICAL REQUIREMENTSEssentialGood attendance recordDesirableAbility to perform a wide range of duties according to the
Job description
Person Specification
Experience
/
Job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer
Details
An exciting opportunity has arisen within the Urology department/Ophthalmology department for a Clinic Coordinator to join our team.You will be part of a well-established team in a very busy department, your role is to manage and monitor clinics and support the managerial team and secretaries with clinic related queries.
Main duties of the job
The main responsibilities of this role include:Referral management - use of PCS & the NHS e-Referral systemScheduling of outpatient appointmentsManagement of waiting listsMonitoring the Telephone Reminder Service (TRS)Managing Referral to Treatment (RTT) patient pathways in line with Trust targetsMonitor New and Follow up appointmentsMonitoring Nurse/Inpatient referralsAmending clinic templatesReviewing clinic slot utilisationAmending clinical activity in line with RotaHandling internal/external appointment enquiriesThe successful applicant will have:Excellent accuracy, organisational and communication skillsExcellent interpersonal skillsBe a team playerAble to work under pressure and meet demanding deadlinesA high level of concentration is required and attention to detail.Meticulous accuracy is essential in order to maintain service levels
About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which managesLeighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst IntermediateCare Centre in Winsford, was established as an NHS Trust in April 1991 and became aFoundation Trust in April 2008.We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people acrossSouth Cheshire and Vale Royal.During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Details
Date posted
10 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
412-S&C-7167312-D
Job location
sLeighton HospitalMiddlewich roadCreweCW1 4QJ
Job description
Job responsibilities
You will work closely with the Support Manager to coordinate the various functions of Outpatients including reception cover, clinic capacity and provision of health records for use in clinic.The successful applicant will be expected to organize and priorities the workload of a small team to ensure an effective and efficient service is provided, escalating issues to Team Leader and management team where appropriate.The successful applicant will possess the ability to exercise initiative suitable to the role to ensure all urgent patients are appointed in a timely manner in line with the Patient Access policy, and clinic capacity is utilised to its full potential.Good communication skills are essential as the post holder will be expected to deal with enquiries from patients and healthcare professionals both internal and external to the department.Previous
Experience
within a similar role within the Trust and knowledge of Outpatient processes would be particularly advantageous, although full in-depth training will be provided as part of our local induction programme.The post holder will be expected to work their hours during core hours (09:00 17:00) over 5 days in line with the needs of the service.Please see attached
Job description
Job description
Job description
Person Specification
Experience
/
Qualifications
EssentialComputer skills, Microsoft OfficeAwareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelinesDesirableKnowledge of Medical TerminologyAdvanced ECDL modules or equivalentSKILLSEssentialDemonstrate excellent verbal and written communication skills,Ability to work on own initiative, prioritise own work,DesirableUnderstand and manage health records/waiting lists and ICS computer systemsPHYSICAL REQUIREMENTSEssentialGood attendance recordDesirableAbility to perform a wide range of duties according to the
Job description
Person Specification
Experience
/
Job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
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