Clinical Support Worker in Middlesbrough inMiddlesbrough PUBLISHED WED 12 NOV 2025 Jump to job information section
Band 2: Competitive rates
PERMANENT
Job description
Job summary
Up to 37.5 Hours per weekClinical support workers (CSW) play a vital role in providing excellent care to patients across all NHS care settings. They can help patients with social and physical activities, personal care, mobility, mealtimes, booking appointments etc.CSWs can work in hospitals, GP practices, people's own homes or in the community; roles can vary depending on the environment in which they work.They can work with many different patient groups, of all ages, including those receiving acute care, people with learning disabilities, physical disabilities or mental health conditions, and in maternity services.The CSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives.The successful candidates will have excellent communication and basic IT skills and you must be able to work on your own under appropriate supervision. You will also be required to complete the care certificate within 6 months probationary period.Please note if you are based in the Community, you must have access to a vehicle for work purposes to meet the requirements of the role.
Main duties of the job
This innovative support team will be deployed to support all sites and departments to support with the highest level of patient care. You will provide a range of nursing skills to meet the needs of our patients in a safe and caring environment that promotes dignity, privacy and respect. This post will offer you valuable
Experience
and excellent opportunities to develop a career in care.The opportunities to progress are endless; you can choose to specialise in a particular setting, or train to qualify as a healthcare professional, such as a nurse or associate practitioner.Applicants will be required to contribute to on-going development and improvements within the service.We will require the successful candidate to work days, night's weekends and bank holidays on a rotational basis.We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.Please note that this vacancy will close when we receive sufficient completed applications.
About us
You will be allocated to one of the Collaboratives within the trust:o Clinical Supporto Digestive Diseases, Urology and General Surgery Serviceso Neurosciences & Spinal Careo Perioperative and Critical Careo Medicine and Emergency Careo Growing the Friarage and Community Serviceso Cardiovascular Careo Head & Neck, Orthopaedic and Constructive Serviceso James Cook Cancer Institute and Speciality Medicineo Women and ChildrenSouth Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for BeginnersAfter you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year per annum (pro rata)
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
328-CSW-7216694-F
Job location
sAll Sites within the trustMarton RoadMiddlesbroughTS4 3BWFriarage HospitalNorthallertonDl6 1JG
Job description
Job responsibilities
Please see the full
Job description
and
Person Specification
document(s) for main responsibilities of the role.
Job description
Job responsibilities
Please see the full
Job description
and
Person Specification
Knowledge & SkillsEssentialExcellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.Time-keeping, planning and prioritisation skills.Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.Basic analytical, numerical , literacy and judgement skillsInsight into behaviours and skills of a carer and the need for effective team work.Understanding work-related boundaries.Awareness of GDPR and the need for confidentialityDesirableFamiliarity with current NHS and social care policies.
Experience
Desirable
Experience
of working in a care role.
Experience
Desirable
Experience
of working in a care role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Up to 37.5 Hours per weekClinical support workers (CSW) play a vital role in providing excellent care to patients across all NHS care settings. They can help patients with social and physical activities, personal care, mobility, mealtimes, booking appointments etc.CSWs can work in hospitals, GP practices, people's own homes or in the community; roles can vary depending on the environment in which they work.They can work with many different patient groups, of all ages, including those receiving acute care, people with learning disabilities, physical disabilities or mental health conditions, and in maternity services.The CSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives.The successful candidates will have excellent communication and basic IT skills and you must be able to work on your own under appropriate supervision. You will also be required to complete the care certificate within 6 months probationary period.Please note if you are based in the Community, you must have access to a vehicle for work purposes to meet the requirements of the role.
Main duties of the job
This innovative support team will be deployed to support all sites and departments to support with the highest level of patient care. You will provide a range of nursing skills to meet the needs of our patients in a safe and caring environment that promotes dignity, privacy and respect. This post will offer you valuable
Experience
and excellent opportunities to develop a career in care.The opportunities to progress are endless; you can choose to specialise in a particular setting, or train to qualify as a healthcare professional, such as a nurse or associate practitioner.Applicants will be required to contribute to on-going development and improvements within the service.We will require the successful candidate to work days, night's weekends and bank holidays on a rotational basis.We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.Please note that this vacancy will close when we receive sufficient completed applications.
About us
You will be allocated to one of the Collaboratives within the trust:o Clinical Supporto Digestive Diseases, Urology and General Surgery Serviceso Neurosciences & Spinal Careo Perioperative and Critical Careo Medicine and Emergency Careo Growing the Friarage and Community Serviceso Cardiovascular Careo Head & Neck, Orthopaedic and Constructive Serviceso James Cook Cancer Institute and Speciality Medicineo Women and ChildrenSouth Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for BeginnersAfter you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team
Details
Date posted
12 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year per annum (pro rata)
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
328-CSW-7216694-F
Job location
sAll Sites within the trustMarton RoadMiddlesbroughTS4 3BWFriarage HospitalNorthallertonDl6 1JG
Job description
Job responsibilities
Please see the full
Job description
and
Person Specification
document(s) for main responsibilities of the role.
Job description
Job responsibilities
Please see the full
Job description
and
Person Specification
Knowledge & SkillsEssentialExcellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.Time-keeping, planning and prioritisation skills.Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.Basic analytical, numerical , literacy and judgement skillsInsight into behaviours and skills of a carer and the need for effective team work.Understanding work-related boundaries.Awareness of GDPR and the need for confidentialityDesirableFamiliarity with current NHS and social care policies.
Experience
Desirable
Experience
of working in a care role.
Experience
Desirable
Experience
of working in a care role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Clinical Support Worker:
Click to view
To work as a Clinical Support Worker (CSW) in the UK, you typically need a combination of personal attributes, practical skills, and knowledge relevant to the role. Here’s a list of key skills and qualities that are often essential:
1. Communication Skills: Effective verbal and written communication is crucial when interacting with patients, families, and healthcare professionals.
2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of patients is vital in providing support and care.
3. Teamwork: Ability to work collaboratively with other healthcare staff, including nurses, doctors, and other support workers.
4. Attention to Detail: Being vigilant and accurate in tasks to ensure patient safety and proper care delivery.
5. Basic Clinical Skills: Familiarity with basic clinical procedures, such as taking vital signs, assisting with mobility, or basic patient hygiene.
6. Emotional Resilience: Being able to cope with the emotional demands of the job, especially in challenging or distressing situations.
7. Organizational Skills: Ability to prioritize tasks, manage time effectively, and keep organized records.
8. Adaptability: Flexibility to respond to varying patient needs and changing healthcare environments.
9. Basic IT Skills: Competence in using hospital systems, care management software, and other technology as necessary.
10. Health and Safety Awareness: Knowledge of basic health and safety protocols to ensure a safe working environment for both patients and staff.
11. Understanding of Patient Confidentiality: Awareness of data protection and confidentiality laws (e.g., GDPR) related to patient information.
12. Cultural Competence: Being respectful and understanding of diverse cultures and backgrounds of patients.
inMiddlesbrough
54.57643058810672 -1.236824804149538 Middlesbrough 
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