Community Administration Assistant in Harrow inHarrow PUBLISHED FRI 7 NOV 2025 Jump to job information section
Band 3: £29,651 to £31,312 a year PA Inclusive of High Cost Area Supplement pro rata
PERMANENT
EMERGENCY DEPARTMENT EMPATHY NHS
Job description
Secure permanent role at Band 3 (Agenda for Change) — £29,651–£31,312 pa inclusive of High Cost Area Supplement.
Work for London North West UHST, a university teaching trust — strong training, learning and NHS career progression opportunities.
Patient-facing admin role, use empathy, diplomacy and communication daily without clinical duties — ideal for experienced carers.
Based at Northwick Park, Harrow (HA1) serving Brent, Ealing and Harrow — strong local networks with GPs and community services.
Accessible entry requirements (GCSE English & Maths) and emphasis on admin skills — great for returners or those balancing caring roles.
Build practical IT/admin experience, data entry, databases and appointment booking (Cerner experience desirable) to boost your CV.
As a Community Administration Assistant based at Northwick Park Hospital (Harrow, HA1) you will work within the Clinical Support Team providing comprehensive clerical and customer-facing support. Your day‑to‑day will include accurate data entry and maintenance of patient databases, booking appointments, word processing, distributing and filing, and organising workload. The post involves regular liaison with clinical and administrative staff, GPs, patients, families and external agencies, and requires tact, empathy and diplomacy when handling complex or sensitive information. You will need excellent communication and organisational skills, the ability to work calmly under pressure and as part of a team; GCSEs grade C or above in English and Mathematics are essential, with NVQ3 in admin/customer care and NHS system experience such as Cerner desirable.
This permanent full‑time role is Band 3 (Agenda for Change) with a salary of £29,651–£31,312 pa inclusive of High Cost Area Supplement, and offers the stability and development opportunities of a large university teaching NHS trust serving Brent, Ealing, Harrow and beyond. The position will suit caring, organised administrators—especially women and those with caring experience—who want meaningful patient contact, transferable admin skills and supportive training in a busy clinical environment. A DBS check is required. For full details and to apply, find the vacancy on jobsincare.com and click the 'Apply Now' button alongside this advert.
This permanent full‑time role is Band 3 (Agenda for Change) with a salary of £29,651–£31,312 pa inclusive of High Cost Area Supplement, and offers the stability and development opportunities of a large university teaching NHS trust serving Brent, Ealing, Harrow and beyond. The position will suit caring, organised administrators—especially women and those with caring experience—who want meaningful patient contact, transferable admin skills and supportive training in a busy clinical environment. A DBS check is required. For full details and to apply, find the vacancy on jobsincare.com and click the 'Apply Now' button alongside this advert.
Secure permanent role at Band 3 (Agenda for Change) — £29,651–£31,312 pa inclusive of High Cost Area Supplement.
Work for London North West UHST, a university teaching trust — strong training, learning and NHS career progression opportunities.
Patient-facing admin role, use empathy, diplomacy and communication daily without clinical duties — ideal for experienced carers.
Based at Northwick Park, Harrow (HA1) serving Brent, Ealing and Harrow — strong local networks with GPs and community services.
Accessible entry requirements (GCSE English & Maths) and emphasis on admin skills — great for returners or those balancing caring roles.
Build practical IT/admin experience, data entry, databases and appointment booking (Cerner experience desirable) to boost your CV.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Secure permanent role at Band 3 (Agenda for Change) — £29,651–£31,312 pa inclusive of High Cost Area Supplement.; Work for London North West UHST, a university teaching trust — strong training, learning and NHS career progression opportunities.; Patient-facing admin role: use empathy, diplomacy and communication daily without clinical duties — ideal for experienced carers.; Based at Northwick Park, Harrow (HA1) serving Brent, Ealing and Harrow — strong local networks with GPs and community services.; Accessible entry requirements (GCSE English & Maths) and emphasis on admin skills — great for returners or those balancing caring roles.; Build practical IT/admin experience: data entry, databases and appointment booking (Cerner experience desirable) to boost your CV.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Community Administration Assistant:
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To work as a Community Administration Assistant in the UK, you'll typically need a combination of administrative skills, interpersonal abilities, and knowledge related to community engagement. Here are some key skills and qualifications that are often required or beneficial for this role:
Administrative Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and keep accurate records.
2. Computer Literacy: Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace) and experience with databases.
3. Data Entry and Management: Attention to detail in entering and maintaining community information and records.
4. Report Writing: Ability to prepare clear reports and documentation regarding community activities and administrative tasks.
Communication Skills
1. Verbal Communication: Strong skills in speaking clearly and effectively with community members, stakeholders, and colleagues.
2. Written Communication: Proficient in writing emails, newsletters, and other correspondence, as well as documenting meeting minutes.
3. Interpersonal Skills: Ability to engage positively with diverse community members and collaborate with various stakeholders.
Customer Service Skills
1. Problem-Solving: Ability to address and resolve inquiries or issues raised by community members effectively.
2. Empathy and Patience: Understanding and supporting the community's needs, especially when dealing with sensitive issues.
Community Engagement Knowledge
1. Understanding of Community Issues: Familiarity with the local community, its needs, and available services/resources.
2. Event Planning: Skills in organizing community events, workshops, or activities can be beneficial.
Relevant Experience
1. Previous Administrative Experience: Practical experience in an office or administrative role is often preferred.
2. Voluntary Work: Experience in community service or volunteer roles can enhance your understanding of community needs and engagement.
Professional Qualifications
1. Education: A relevant qualification (e.g., A Levels, NVQ, BTEC) can be advantageous, but not always necessary.
2. Certifications: Additional training in areas such as project management or community engagement can be helpful but is not always required.
Personal Attributes
1. Flexibility and Adaptability: Ability to adjust to changing priorities and community needs.
2. Team Player: Willingness to work collaboratively with colleagues and community organizations.
Technology Skills
1. Familiarity with Social Media: Understanding how to use social media platforms for community engagement and outreach.
2. Basic IT Troubleshooting: Ability to resolve common technical issues that may arise in an office setting.
inHarrow
51.570772170712175 -0.33948035549431294 Harrow 
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