Community Healthcare Assistant in Norwich inNorwich PUBLISHED FRI 7 NOV 2025 Jump to job information section

Job summary
We are looking for a highly motivated Community Health Care Assistant to join our community nursing team based in Central Norwich.

Main duties of the job
We are looking for a highly motivated Community Health Care Assistant to join our community nursing team, covering the service seven days a week. This role is key to the on-going development of the locality. You will eventually be working in an autonomous capacity seeing a group delegated patients in their own homes. Current

Experience
working in a community setting would be beneficial but is not essential.Your role will be key to integrated working within the community team which consists of community nurses, assistant practitioners, other health care assistants and phlebotomists. The successful applicant must demonstrate that they can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multidisciplinary team. This is an exciting opportunity to enhance your skills with the support of

Experience
d nursing staff.IT skills will be essential within this role. Training in IT systems for this role will be undertaken as part of a comprehensive induction programme. You will be working in a team setting and would be expected to feedback any concerns to senior members of the team and be an effective team player.

About us
This is an ideal opportunity for career progression and

Experience
within a community setting. The trust has achieved an Outstanding rating from CQC and we are proud to say we are the first community trust to have achieved this accolade. This is a testament to the forward progressive nature of the trust and our commitment to delivering high quality care in sometimes challenging environments.

Details

Date posted
November 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year per annum pro rata

Contract
Permanent

Working pattern
Full-time

Reference number
839-7598794-GP

Job location
sNorwich Community HospitalBowthorpe RoadNorwichNR2 3TU

Job description

Job responsibilities
The post holder will need:To work generically in provision of care, to patients under the supervision of a qualified practitioner, following a prescribed treatment/care plan in order to prevent admission to hospital.Plan and prioritise own visits to delegated patients.Work within clinic environments with supervision of a qualified practitioner.Ensure patient held records are completed for each visit/interaction, and that SystmOne inputting is completed on a daily basis.Work predominately independently on specified tasks, making basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner.Liaise and support other health care professionals as required.Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy, undertakinghealth promotion / education as required, e.g. smoking cessation, falls etc.Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood glucose results, wound care, administration of medication such as insulin.Be responsible for ensuring equipment is maintained and used safely, following relevant training.Demonstrate an awareness and understanding of the importance of consent.Acknowledge and recognise peoples expressed beliefs, preferences and choices.Share responsibility of indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.Share responsibility for maintaining store cupboards, cleaning specialist equipment and general housekeeping tasks.May be exposed to bodily fluids, infected material and blood products, therefore must utilise universal precautions and adhere to infection control policies.

Job description

Person Specification

Qualifications
EssentialNVQ 2, or equivalent knowledge and

Experience
demonstrated in applicationGood general education including GCSE Grade C in English and MathsDesirableNVQ 3Care CertificateKnowledge, Skills and AbilitiesEssentialAble to communicate effectively using the English language in both verbal and written formGood interpersonal skillsHighly motivatedAbility to provide high standards of careAbility to use own initiativeGood observational and reporting skillsAbility to manage stressful situationsBe a team PlayerWork flexibly to accommodate patient/service needsOvercome barriers to understanding, e.g. patients' with hearing or cognitive impairmentOvercome barriers to understanding, e.g. patients' with hearing or cognitive impairmentBe able to kneel, bend and stoop, and work in cramped environmentsBe able to manoeuvre limbs of around 5-6 kgBe able to manoeuvre patients using handling aids

Experience
Essential

Experience
of working within a health care settingDesirable

Experience
of working in a community health care setting.CommunicationEssentialTact and diplomacyAbility to use own initiativeAwareness of need to escalate to senior staffEmpathy and sensitivityPersonal and People DevelopmentEssentialAbility to manage within stressful situationsAbility to work within a teamPersonal Attributes / Behaviours (linked to the Trust's Behaviour Framework)EssentialAble to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adultsOtherEssentialThe post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their familiesMust hold full and valid and driving licence and have access to a vehicle

Person Specification

Experience
Essential

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details