Health care assistant-Band 3-Outpatients Department in Sidcup, Kent inSidcup, Kent PUBLISHED MON 10 NOV 2025 Jump to job information section
Band 3: £26,240 to £27,928 a year per annum
PERMANENT
NO SPONSORSHIP
Dartford and Gravesham NHS Trust rPnKt7V5
Job description
Job summary
Please Note:This role is not eligible for visa sponsorship. Applicants must already hold the right to work in the UK independently, with a visa or immigration status that allows them to fulfil the full duration and type of
Contract
offered. The Trust is unable to provide visa sponsorship for this position.The post holder will be required to communicate with patients who have specific needs such as mentally ill, physically impaired, young children, elderly patients, very ill patients, non-English speaking, deaf or visually impaired. They will also be required to liaise with interpreting services for non-English speaking and deaf patients.They will also be required to communicate with patients and their carers/families who are given distressing news such as cancer diagnosis or untreatable serious conditions. The post holder will be required to offer psychological support and liaise with other teams such as palliative care.The post holder will also be required to communicate about delays in Clinics, avoiding and resolving conflict where possible.The department, and the Trust as a whole, must be promoted in the most positive manner to the patients and local population at all times.
Main duties of the job
General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilitiesFor a detailed description of the Job roles and responsibilities please see the attached
Job description
.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or
Experience
, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and
Experience
s to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Details
Date posted
10 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£26,240 to £27,928 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
252-7161889
Job location
sOutpatients Department, Queen Mary's hospitalFrognal AvenueSidcup, KentDA14 6LT
Job description
Job responsibilities
General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilitiesFor a detailed description of the Job roles and responsibilities please see the attached
Job description
.
Job description
Job description
.
Person Specification
Education and TrainingEssentialWillingness to complete the 'Care Certificate 'within 26 weeks of start date.Good standard of literacy and numeracyPhlebotomy
Experience
/qualificationDesirableCustomer care trainingNVQ Level 2/3 in Health & Social Care (or equivalent)
Experience
Essential
Experience
of working with Adults and Children in a care settingKnowledge of Ault and Child ProtectionDesirable
Experience
of working as a Health Care Assistant with Adults and ChildrenOutpatient
Experience
Personal AttributesEssentialPleasant and kind mannerAttention to detailFlexibleAble to work a variety of hours as required
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Please Note:This role is not eligible for visa sponsorship. Applicants must already hold the right to work in the UK independently, with a visa or immigration status that allows them to fulfil the full duration and type of
Contract
offered. The Trust is unable to provide visa sponsorship for this position.The post holder will be required to communicate with patients who have specific needs such as mentally ill, physically impaired, young children, elderly patients, very ill patients, non-English speaking, deaf or visually impaired. They will also be required to liaise with interpreting services for non-English speaking and deaf patients.They will also be required to communicate with patients and their carers/families who are given distressing news such as cancer diagnosis or untreatable serious conditions. The post holder will be required to offer psychological support and liaise with other teams such as palliative care.The post holder will also be required to communicate about delays in Clinics, avoiding and resolving conflict where possible.The department, and the Trust as a whole, must be promoted in the most positive manner to the patients and local population at all times.
Main duties of the job
General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilitiesFor a detailed description of the Job roles and responsibilities please see the attached
Job description
.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or
Experience
, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and
Experience
s to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Details
Date posted
10 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£26,240 to £27,928 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
252-7161889
Job location
sOutpatients Department, Queen Mary's hospitalFrognal AvenueSidcup, KentDA14 6LT
Job description
Job responsibilities
General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilitiesFor a detailed description of the Job roles and responsibilities please see the attached
Job description
.
Job description
Job description
.
Person Specification
Education and TrainingEssentialWillingness to complete the 'Care Certificate 'within 26 weeks of start date.Good standard of literacy and numeracyPhlebotomy
Experience
/qualificationDesirableCustomer care trainingNVQ Level 2/3 in Health & Social Care (or equivalent)
Experience
Essential
Experience
of working with Adults and Children in a care settingKnowledge of Ault and Child ProtectionDesirable
Experience
of working as a Health Care Assistant with Adults and ChildrenOutpatient
Experience
Personal AttributesEssentialPleasant and kind mannerAttention to detailFlexibleAble to work a variety of hours as required
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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inSidcup, Kent
51.435573535555214 0.10198812328760871 Sidcup, Kent 
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