Health Care Support Worker - BANK in Hereford inHereford PUBLISHED MON 10 NOV 2025 Jump to job information section
Band 2: Competitive rates
BANK
Wye Valley NHS Trust rwUvmkuo
Job description
Working as a Health Care Support Worker (BANK) for Wye Valley NHS Trust in Hereford (HR1) you will support registered nurses in delivering direct and indirect patient care across Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross‑on‑Wye. Key duties include assisting with personal care, reporting hazards or safety concerns, keeping equipment and clinical areas clean and functional, updating nurses on patients’ condition and maintaining confidentiality. You will follow local safeguarding policies for children and vulnerable adults and complete required training; all staff with face‑to‑face contact are encouraged to be fully vaccinated against COVID‑19. This is a Band 2 bank role (salary £24,465 pro rata) offering flexible full‑time, part‑time or shift work, unsocial hours enhancements and NHS Pension membership. An Enhanced DBS check is required (a fee of £44 payable by the successful candidate). Essential criteria include a Level 2/3 Diploma in Health and Social Care; previous caring experience and Maths and English GCSEs (or equivalent) are desirable.
This role is well suited to experienced carers and those looking to build a caring career with practical, hands‑on responsibilities and strong local support — particularly women seeking flexibility to balance work and family. You’ll receive a paid induction, access to mandatory and ongoing training, and clear development opportunities while working for a progressive rural trust that values care, respect and accountability. Please make sure your references cover the last three years and are from appropriate referees such as your current line manager. This vacancy is listed on jobsincare.com — click the 'Apply Now' button alongside this advert to submit your application.
This role is well suited to experienced carers and those looking to build a caring career with practical, hands‑on responsibilities and strong local support — particularly women seeking flexibility to balance work and family. You’ll receive a paid induction, access to mandatory and ongoing training, and clear development opportunities while working for a progressive rural trust that values care, respect and accountability. Please make sure your references cover the last three years and are from appropriate referees such as your current line manager. This vacancy is listed on jobsincare.com — click the 'Apply Now' button alongside this advert to submit your application.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Health Care Support Worker - BANK:
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To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
inHereford
52.0559792724345 -2.717549788504772 Hereford 
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