Health Care Support Worker - BANK in Hereford inHereford PUBLISHED MON 10 NOV 2025 Jump to job information section
Band 2: Competitive rates
BANK
Wye Valley NHS Trust rwUvmkuo
Job description
Job summary
To minimize hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area.To demonstrate effective communication, both orally and in writing, to ensure dissemination of information.To maintain confidentiality at all times.To promote awareness of child protection issues referring to area child protection policy and Trust policy. Attend child protection training in accordance with the policy.To promote awareness of adult protection issues referring to the Herefordshire Multi-Agency Policy and Procedures for The Protection of Vulnerable Adults from Abuse. Attend adult protection training sessions in accordance with the policies and procedures.For more information please contactHannah Phillips, Temporary Staffing Managerby email: For more information on Wye Valley NHS Trust please see additional documents.Please ensure when completing your application form that your references cover the last 3 years of employment and that they are provided by appropriate referees for example your current line manager
Main duties of the job
Your NHS needs you!BANK - Health Care Assistants - Support Worker AcademyJoin our Nurse Bank today and make a difference…..Do YOU need a better work/life balance? Do you want to keep up your professional skills? Would you like to train and gain
Experience
in new areas? If you are committed to providing the very best care for our patients then we would like to hear from you.YOU may be looking for a new career or YOU are already working in healthcare, you'll receive training to join the team as a Healthcare Assistant. You will be valued and supported, with career development opportunities available. It's a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It's what delivering great healthcare should feel like.Our Bank Health Care Assistants are invaluable to us and in return for their dedication and commitment, we offer the following benefits:What can we offer you?Paid inductionFull access to trainingFlexible hours in a friendly and supportive environmentUnsociable working hours enhancementsA variety of work in all clinical areasMandatory training updates and ongoing trainingNHS Pension SchemePlease be aware that this post requires an Enhanced Disclosure and Barring Service (DBS) check, at a cost of £44.00 of which is payable by the successful candidateIf you are interested in joining us then please apply, and we look forward to hearing from you
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.More than 3,500 people work for the Trust they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.The Trust encourages applications from people outside of the NHS and welcomes the valuable
Experience
s and skills they can bring to the organisation.We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time all the time.
Details
Date posted
10 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year pro rata, per annum
Contract
Bank
Working pattern
Full-time, Part-time, Flexible working
Reference number
229-HCABK-7605702
Job location
sHereford County HospitalHerefordHR1 2ER
Job description
Job responsibilities
To assist the registered nurse in the delivery of direct and indirect patient care.To report any concerns to the registered nurse relating to standards of cleanliness, hazards and patient safety within the clinical area.To ensure the registered nurse is regularly updated on patients condition and progress.To ensure the equipment is clean and in good working order.To ensure the environment is clean and tidy.All NHS workers in England who have face to face contact with patients are encouraged to fully vaccinate against COVID 19. Please carefully consider this requirement when applying for this position
Job description
Person Specification
EducationEssentialDiploma Level 2/3 in Health and Social CareDemonstrates patient focused approachDesirablePrevious
Experience
in a caring roleA Minimum Maths and English GCSE Grades 3 - 9 or grades A,B,C,D or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Useful skills for a Health Care Support Worker - BANK:
Click to view
To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.

inHereford
52.0559792724345 -2.717549788504772 Hereford
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.