Health Care Support Worker - Ophthalmology in Hereford inHereford PUBLISHED TUE 11 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year pa pro rata
PERMANENT
Wye Valley NHS Trust rwUvmkuo
Job description
Job summary
An opportunity has become available for a Band 3 Health Care Support Workers to support the existing Multidisciplinary team in Ophthalmology outpatients with rotation to Ophthalmology theatres, as you build and develop competencies within the dept.The role within Ophthalmology is an area where you can learn a variety of new specialised skills to support our patients.
Main duties of the job
The HCSW role within Ophthalmology will involve care of patients whilst they attend ophthalmology outpatients, eye casualty, day case and theatres.The role supports the multidisciplinary team by obtaining a variety of ophthalmology specialised observations , patient observations, whilst supporting the through put of patients in a variety of areas.it is essential the candidate has access to a car as we work off site in the community hospital settings - Leominster, Bromyard and Ross.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Details
Date posted
11 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year pa pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
229-SUR-7594563
Job location
sVictoria eye unit, Eign SuiteStonebow RoadHerefordHR1 2ER
Job description
Job responsibilities
Please see the attached
Job description
and
Person Specification
for more information.It is essential the candidate has access to a car as we work off site in the community hospital settings - Leominster, Bromyard and Ross. about the role and responsibilities.
Job description
Job description
and
Person Specification
Education &
Qualifications
EssentialA minimum Maths and English GCSE grades 3 - 9 or grades A,B,C,D or equivalent Functional Skills
Qualifications
Willingness to undertake the Maths and English Functional Skills
Qualifications
Diploma level 2/3 in Health & Social CareCare certificateSkills, Knowledge & AbilitiesEssentialAbility to communicate effectively in English, verbally and in writingKnowledge of personal care and related proceduresDesirableKnowledge of administrative and demonstrable organisation skills
Experience
EssentialWorking with peopleDesirablePrevious
Experience
in care environmentPrevious
Experience
in outpatients and/or Ophthalmology
Person Specification
Education &
Experience
in care environmentPrevious
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
An opportunity has become available for a Band 3 Health Care Support Workers to support the existing Multidisciplinary team in Ophthalmology outpatients with rotation to Ophthalmology theatres, as you build and develop competencies within the dept.The role within Ophthalmology is an area where you can learn a variety of new specialised skills to support our patients.
Main duties of the job
The HCSW role within Ophthalmology will involve care of patients whilst they attend ophthalmology outpatients, eye casualty, day case and theatres.The role supports the multidisciplinary team by obtaining a variety of ophthalmology specialised observations , patient observations, whilst supporting the through put of patients in a variety of areas.it is essential the candidate has access to a car as we work off site in the community hospital settings - Leominster, Bromyard and Ross.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Details
Date posted
11 November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year pa pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
229-SUR-7594563
Job location
sVictoria eye unit, Eign SuiteStonebow RoadHerefordHR1 2ER
Job description
Job responsibilities
Please see the attached
Job description
and
Person Specification
for more information.It is essential the candidate has access to a car as we work off site in the community hospital settings - Leominster, Bromyard and Ross. about the role and responsibilities.
Job description
Job description
and
Person Specification
Education &
Qualifications
EssentialA minimum Maths and English GCSE grades 3 - 9 or grades A,B,C,D or equivalent Functional Skills
Qualifications
Willingness to undertake the Maths and English Functional Skills
Qualifications
Diploma level 2/3 in Health & Social CareCare certificateSkills, Knowledge & AbilitiesEssentialAbility to communicate effectively in English, verbally and in writingKnowledge of personal care and related proceduresDesirableKnowledge of administrative and demonstrable organisation skills
Experience
EssentialWorking with peopleDesirablePrevious
Experience
in care environmentPrevious
Experience
in outpatients and/or Ophthalmology
Person Specification
Education &
Experience
in care environmentPrevious
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Health Care Support Worker - Ophthalmology:
Click to view
To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
inHereford
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