Health Care Support Worker - Ophthalmology in Hereford inHereford PUBLISHED TUE 11 NOV 2025 Jump to job information section
Wye Valley NHS Trust rwUvmkuo
Job description
Permanent Band 3 role with a clear salary scale (£24,937–£26,598 pa pro rata) — financial stability.
Wye Valley NHS Trust emphasises work–life balance and staff development — supportive for carers with families.
Rotations across outpatients, eye casualty, day‑cases and theatres — fast skill growth and varied days.
Own car required — gives autonomy and variety visiting Leominster, Bromyard and Ross community hospitals.
Training and development supported (Level 2/3 H&SC, Functional Skills) — ideal for returners or up‑skilling.
Work locally in scenic Herefordshire — community‑focused care in a rural, family‑friendly setting.
As a Health Care Support Worker – Ophthalmology (Band 3) with Wye Valley NHS Trust, you will support the multidisciplinary team across ophthalmology outpatients, eye casualty, day-case and theatre settings, developing specialist skills in eye care while helping to maintain smooth patient flow. This permanent, full‑time post is based at the Victoria Eye Unit in Hereford (HR1) with regular rotation to community hospitals in Leominster, Bromyard and Ross-on-Wye, so access to a car is essential. The role includes taking ophthalmic and general observations, assisting with patient care throughout their visit and building competencies within a supportive clinical team. The position is Agenda for Change Band 3, salary £24,937–£26,598 pa pro rata, and subject to a Disclosure and Barring Service check.
This opportunity suits compassionate carers — particularly women returning to or progressing in clinical roles — who want practical, hands-on experience in a friendly, rural NHS setting that values work–life balance and staff development. Essential requirements include good English communication, basic Maths and English qualifications (or willingness to complete Functional Skills), and a Health & Social Care diploma or Care Certificate (or willingness to work towards them); previous care or outpatient experience and administrative skills are desirable. Wye Valley NHS Trust is a progressive employer offering training and career development within a close-knit team; for more details and to apply, please click the "Apply Now" button shown with this advert or visit jobsincare.com.
This opportunity suits compassionate carers — particularly women returning to or progressing in clinical roles — who want practical, hands-on experience in a friendly, rural NHS setting that values work–life balance and staff development. Essential requirements include good English communication, basic Maths and English qualifications (or willingness to complete Functional Skills), and a Health & Social Care diploma or Care Certificate (or willingness to work towards them); previous care or outpatient experience and administrative skills are desirable. Wye Valley NHS Trust is a progressive employer offering training and career development within a close-knit team; for more details and to apply, please click the "Apply Now" button shown with this advert or visit jobsincare.com.
Permanent Band 3 role with a clear salary scale (£24,937–£26,598 pa pro rata) — financial stability.
Wye Valley NHS Trust emphasises work–life balance and staff development — supportive for carers with families.
Rotations across outpatients, eye casualty, day‑cases and theatres — fast skill growth and varied days.
Own car required — gives autonomy and variety visiting Leominster, Bromyard and Ross community hospitals.
Training and development supported (Level 2/3 H&SC, Functional Skills) — ideal for returners or up‑skilling.
Work locally in scenic Herefordshire — community‑focused care in a rural, family‑friendly setting.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Permanent Band 3 role with a clear salary scale (£24,937–£26,598 pa pro rata) — financial stability.; Wye Valley NHS Trust emphasises work–life balance and staff development — supportive for carers with families.; Rotations across outpatients, eye casualty, day‑cases and theatres — fast skill growth and varied days.; Own car required — gives autonomy and variety visiting Leominster, Bromyard and Ross community hospitals.; Training and development supported (Level 2/3 H&SC, Functional Skills) — ideal for returners or up‑skilling.; Work locally in scenic Herefordshire — community‑focused care in a rural, family‑friendly setting.
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Useful skills for a Health Care Support Worker - Ophthalmology:
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To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
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