Health Care Support Worker in Wrightington inWrightington PUBLISHED FRI 11 APR 2025 Jump to job information section
Band 2
Job description
Job Summary
Do you have a passion for care?
Would you like to be part of our multi-award-winning Trust,which is one of the best performing hospitals in the region?
An exciting opportunity has arisen for us to recruit caring, dedicated people who share our WWL's values
Being part of a team caring for post op elective patients who have had a variety of orthopaedic procedures performed on a 28 bedded ward. you will excel in excellent communication skills and have the patients best interest at the heart of everything that you do.
You must have GCSE Maths and English OR equivalent- evidence of certificates will be requested at interview.
Main duties of the job
Duties of a Healthcare Support Worker
We know that no two days are the same and it's hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role.
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Date posted
April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
302-25-7SS
Job locations
Wrightington, Wigan and Leigh NHS Trust
Ward A Wrightington Hospital, Hall Lane, Appley Bridge
Wigan
WN6 9EP
Job Description
Job responsibilities
Essential Criteria
To be a Healthcare Support Worker these are some of the essential things you need to have and be able to demonstrate throughout the recruitment process from the application form to the interview and assessments themselves:
Effective level of numeracy and literacy skills
Effective communication skills written and verbal
Proven ability to remain calm under pressure
Proven ability to demonstrate compassion/empathy/help others
Effective team player
Demonstrable ability to follow instructions
Effective customer service skills
Effective understanding of confidentiality
Proven ability to be flexible in your approach
Ability to deal with people from all backgrounds
Responsibilities
Job description Job responsibilities
To be a Healthcare Support Worker these are some of the essential things you need to have and be able to demonstrate throughout the recruitment process from the application form to the interview and assessments themselves:
Effective level of numeracy and literacy skills
Effective communication skills written and verbal
Proven ability to remain calm under pressure
Proven ability to demonstrate compassion/empathy/help others
Effective team player
Demonstrable ability to follow instructions
Effective customer service skills
Effective understanding of confidentiality
Proven ability to be flexible in your approach
Ability to deal with people from all backgrounds
Person Specification
Qualifications Essential
<
Do you have a passion for care?
Would you like to be part of our multi-award-winning Trust,which is one of the best performing hospitals in the region?
An exciting opportunity has arisen for us to recruit caring, dedicated people who share our WWL's values
Being part of a team caring for post op elective patients who have had a variety of orthopaedic procedures performed on a 28 bedded ward. you will excel in excellent communication skills and have the patients best interest at the heart of everything that you do.
You must have GCSE Maths and English OR equivalent- evidence of certificates will be requested at interview.
Main duties of the job
Duties of a Healthcare Support Worker
We know that no two days are the same and it's hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role.
- Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
- Assist qualified nursing and medical staff where requested.
- Communicate with all members of the team to maintain a good service provision.
- Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
- Prepare and support the patient appropriately during any activity that is to be undertaken.
- Alert the registered nurse where you notice any changes in the patient's health and well-being or any possible risks.
- Undertake observations/tasks such as weighing, fluid checks as directed
- Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
- Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
- Contribute to own personal development and take an active part in learning opportunities.
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Date posted
April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
302-25-7SS
Job locations
Wrightington, Wigan and Leigh NHS Trust
Ward A Wrightington Hospital, Hall Lane, Appley Bridge
Wigan
WN6 9EP
Job Description
Job responsibilities
Essential Criteria
To be a Healthcare Support Worker these are some of the essential things you need to have and be able to demonstrate throughout the recruitment process from the application form to the interview and assessments themselves:
Effective level of numeracy and literacy skills
Effective communication skills written and verbal
Proven ability to remain calm under pressure
Proven ability to demonstrate compassion/empathy/help others
Effective team player
Demonstrable ability to follow instructions
Effective customer service skills
Effective understanding of confidentiality
Proven ability to be flexible in your approach
Ability to deal with people from all backgrounds
Responsibilities
Job description Job responsibilities
To be a Healthcare Support Worker these are some of the essential things you need to have and be able to demonstrate throughout the recruitment process from the application form to the interview and assessments themselves:
Effective level of numeracy and literacy skills
Effective communication skills written and verbal
Proven ability to remain calm under pressure
Proven ability to demonstrate compassion/empathy/help others
Effective team player
Demonstrable ability to follow instructions
Effective customer service skills
Effective understanding of confidentiality
Proven ability to be flexible in your approach
Ability to deal with people from all backgrounds
Person Specification
Qualifications Essential
- Effective level of numeracy and literacy skills
- NVQ Level 2 in Health and Social Care qualification
- Effective communication skills - written and verbal
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
- Effective customer service skills
- Effective understanding of confidentiality
- Proven ability to be flexible in your approach
- Ability to deal with people from all backgrounds
- Effective level of numeracy and literacy skills
- NVQ Level 2 in Health and Social Care qualification
- Effective communication skills - written and verbal
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
- Effective customer service skills
- Effective understanding of confidentiality
- Proven ability to be flexible in your approach
- Ability to deal with people from all backgrounds
<
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Health Care Support Worker:
Click to view
To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
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53.6063558 -2.7010019 Wrightington, England, United Kingdom 
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