Helpdesk Co-ordinator in Hellingly inHellingly PUBLISHED FRI 13 JUN 2025 Jump to job information section
Job description
At Sussex Partnership NHS Foundation Trust, we're looking for people to help us provide high quality services for patients, carers and local communities that we serve.
We're looking for an enthusiastic, self-motivated experienced office administrator to join us as a Helpdesk Co-ordinator in our Estates & Facilities Department.
Our Estates and Facilities Department work pro-actively to look after over a hundred buildings across Sussex, and further. Maintaining our own estate and providing facilities services for numerous sites.
This role will be based at Hellingly in Hailsham, East Sussex, we encourage flexible working as the successful applicant will be required to travel to sites across Sussex so must have their own transport, hold a valid UK licence and relevant 'Business' insurance cover.
The successful candidate will be committed to team working, a highly resilient individual who is determined to add value to the organisation.
This role is to provide comprehensive and efficient administrative support to the department. The post holder will be able to organise their workload, demonstrate a professional telephone manner, and be able to liaise effectively with other teams, agencies and members of the public.
Good working knowledge of Microsoft Office and maintaining office systems. Time-management skills and be able to multi-task and prioritise tasks.
To operate and update computerised database systems, including Trust systems and any bespoke systems local to the Estates & Facilities team.
Interpersonal skills, positive working relationships and being a strong team player is essential.
About us
Day to day work on Helpdesk telephone calls, emails etc.
To manage/promote the CAFM System.
Produce weekly/monthly reports as requested.
Support Estates Managers, Officers, and Supervisors in service performance of Reactive Helpdesk and Planned Maintenance System.
Open, screen and distribute post on a daily basis.
Please see Job Description for further details
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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