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The successful candidate will need to be able to demonstrate robust administrative skills including booking patients appointments and communicating with patients via letter, phone and email, as well as showing initiative, strong organisational skills with the ability to prioritise workloads, meet deadlines and have excellent IT and communication skills.
If you have excellent people skills and are a team player with the ability to adapt to various tasks according to service needs and an eye for detail, we would love to hear from you.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Jasbir Channa Job title: Administration Service Manager Email address:
An exciting opportunity has arisen for an enthusiastic and highly motivated administrative assistant to join the newly formed Camden Musculoskeletal Service administrative team who will support a Single Point of Access for referrals into Camden MSK.
The successful candidate will need to be able to demonstrate robust administrative skills including booking patients appointments and communicating with patients via letter, phone and email, as well as showing initiative, strong organisational skills with the ability to prioritise workloads, meet deadlines and have excellent IT and communication skills.
If you have excellent people skills and are a team player with the ability to adapt to various tasks according to service needs and an eye for detail, we would love to hear from you.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Jasbir Channa Job title: Administration Service Manager Email address:
The successful candidate will need to be able to demonstrate robust administrative skills including booking patients appointments and communicating with patients via letter, phone and email, as well as showing initiative, strong organisational skills with the ability to prioritise workloads, meet deadlines and have excellent IT and communication skills.
If you have excellent people skills and are a team player with the ability to adapt to various tasks according to service needs and an eye for detail, we would love to hear from you.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Jasbir Channa Job title: Administration Service Manager Email address:
More information related to this job opportunity, from jobsincare:
Here are 14 questions you could be asked if you apply for this job:
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1. What specifically attracted you to this position with UCLH in the Camden Musculoskeletal Service?
2. How do you prioritize your workload when you have multiple tasks to complete? Can you provide an example?
3. Describe your experience with booking appointments and managing patient communications. What methodologies do you use?
4. Which IT systems or software packages are you proficient in, and how do you leverage technology in your daily tasks?
5. How do you ensure accuracy and attention to detail in your work, particularly when dealing with sensitive patient information?
6. Can you share an instance where you had to communicate difficult information to a patient? How did you approach it?
7. What strategies do you use to ensure effective communication with team members, especially in a busy administrative environment?
8. Give an example of a time when you had to adapt quickly to changes in a work environment or job responsibilities. How did you handle it?
9. What is your approach when faced with an unexpected issue or challenge in your administrative duties? Can you provide an example of how you resolved a problem?
10. UCLH has set an ambitious target of becoming carbon net zero. How do you see your role as an administrative assistant contributing to this vision?
11. How do you stay motivated and maintain enthusiasm in a demanding work environment, especially when faced with repetitive tasks?
12. If you could create an ideal workspace or culture for the Camden MSK administrative team, what key elements would you include?
13. What do you believe is the most important quality for someone in this administrative role, and why?
14. Can you tell us about your previous experience in an administrative role, particularly in a healthcare setting?
1. What specifically attracted you to this position with UCLH in the Camden Musculoskeletal Service?
2. How do you prioritize your workload when you have multiple tasks to complete? Can you provide an example?
3. Describe your experience with booking appointments and managing patient communications. What methodologies do you use?
4. Which IT systems or software packages are you proficient in, and how do you leverage technology in your daily tasks?
5. How do you ensure accuracy and attention to detail in your work, particularly when dealing with sensitive patient information?
6. Can you share an instance where you had to communicate difficult information to a patient? How did you approach it?
7. What strategies do you use to ensure effective communication with team members, especially in a busy administrative environment?
8. Give an example of a time when you had to adapt quickly to changes in a work environment or job responsibilities. How did you handle it?
9. What is your approach when faced with an unexpected issue or challenge in your administrative duties? Can you provide an example of how you resolved a problem?
10. UCLH has set an ambitious target of becoming carbon net zero. How do you see your role as an administrative assistant contributing to this vision?
11. How do you stay motivated and maintain enthusiasm in a demanding work environment, especially when faced with repetitive tasks?
12. If you could create an ideal workspace or culture for the Camden MSK administrative team, what key elements would you include?
13. What do you believe is the most important quality for someone in this administrative role, and why?
14. Can you tell us about your previous experience in an administrative role, particularly in a healthcare setting?
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Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
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Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
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Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
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