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Health Care Support WorkerinHengoedinHengoedPUBLISHED SAT 22 MAR 2025

Opportunity to work with a dedicated team in a friendly environment focused on older adult mental health.
Involvement in meaningful work that supports individuals with cognitive deterioration, helping to improve their quality of life.
Career development prospects within Aneurin Bevan University Health Board, with access to extensive training and professional qualifications.
Flexible working arrangements that promote a healthy work-life balance.
Participation in multidisciplinary team meetings, fostering collaboration with various health and social care professionals.
Engagement with families and carers, building valuable relationships that enhance support for service users.
Employment with a multi-award winning NHS organisation committed to the wellbeing of its staff and high-quality patient care.
Join the compassionate team at Aneurin Bevan University Health Board in Hengoed as a Health Care Support Worker and make a genuine difference in the lives of older adults battling cognitive challenges. This is a fantastic full-time opportunity to work alongside a dedicated Band 6 nurse in our busy and friendly Older Adult Mental Health Team. If you're passionate about providing exceptional care and have excellent communication and organisational skills, this is the role for you!

As part of our collaborative and supportive service, you'll aid in conducting initial assessments, deliver cognitive evaluations, and offer vital telephone support to service users and their families. You'll also liaise with third sector agencies, helping to build strong relationships within the community. With a commitment to flexible working, extensive training opportunities, and a caring workplace culture, we empower you to grow your career while maintaining a healthy work-life balance. Join us in our mission to deliver high-quality, compassionate care to those who need it most. Apply today, and let your caring nature shine!
Opportunity to work with a dedicated team in a friendly environment focused on older adult mental health.
Involvement in meaningful work that supports individuals with cognitive deterioration, helping to improve their quality of life.
Career development prospects within Aneurin Bevan University Health Board, with access to extensive training and professional qualifications.
Flexible working arrangements that promote a healthy work-life balance.
Participation in multidisciplinary team meetings, fostering collaboration with various health and social care professionals.
Engagement with families and carers, building valuable relationships that enhance support for service users.
Employment with a multi-award winning NHS organisation committed to the wellbeing of its staff and high-quality patient care.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
Useful skills for a Health Care Support Worker:
To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
 


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