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Ward AdministratorinLondoninLondonPUBLISHED FRI 14 MAR 2025

Opportunity to work in a prestigious institution like University College London Hospitals NHS Foundation Trust, known for its high standards in patient care and research.
Ability to make a meaningful impact on patient experiences and outcomes through effective administrative support.
Exposure to a diverse range of medical specialties and complex cases, enhancing professional development and knowledge.
Collaboration with a multi-disciplinary team, providing opportunities for teamwork and interaction with various healthcare professionals.
Development of strong organisational and prioritisation skills through managing conflicting demands and deadlines.
Contributing to sustainability efforts by working in an organisation committed to achieving carbon net zero emissions and embedding sustainable practices.
Professional growth potential through access to excellent training and educational resources within a leading healthcare environment.
Are you passionate about creating a warm and welcoming environment for patients and their families? Join us at University College London Hospitals NHS Foundation Trust as a Ward Administrator at our Westmoreland Street location. This is a fantastic opportunity for women seeking a rewarding role in the care industry, where your exceptional organisational skills and compassionate nature can truly shine. In this one-year fixed-term contract, you'll be part of a supportive multi-disciplinary team dedicated to delivering top-quality patient care.

As the friendly face at our reception, you'll warmly welcome patients, visitors, and staff, ensuring that everyone feels cared for from the moment they arrive. Your responsibilities will include managing appointments, coordinating vital support services, and maintaining accurate patient records on our EPIC system—all while upholding our Trust’s values of compassion and excellence. If you’re ready to make a genuine difference in the lives of others and thrive in a fast-paced environment, we’d love to hear from you. Don’t miss the chance to contribute to an organisation that prioritises sustainability and champions women's health. Reach out to Zoe Armstrong at zoe.armstrong1@nhs.net for more details or to arrange an informal visit. Your journey in making a positive impact starts here!
Opportunity to work in a prestigious institution like University College London Hospitals NHS Foundation Trust, known for its high standards in patient care and research.
Ability to make a meaningful impact on patient experiences and outcomes through effective administrative support.
Exposure to a diverse range of medical specialties and complex cases, enhancing professional development and knowledge.
Collaboration with a multi-disciplinary team, providing opportunities for teamwork and interaction with various healthcare professionals.
Development of strong organisational and prioritisation skills through managing conflicting demands and deadlines.
Contributing to sustainability efforts by working in an organisation committed to achieving carbon net zero emissions and embedding sustainable practices.
Professional growth potential through access to excellent training and educational resources within a leading healthcare environment.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about CANCER
Cancer remains one of the most significant health challenges in the United Kingdom, impacting millions of lives each year. According to Cancer Research UK, nearly one in two people in the UK will be diagnosed with cancer at some point in their lifetime, highlighting the pervasive nature of this disease.Learn more...
More about NUCLEAR MEDICINE
Nuclear medicine is a specialized field of medical imaging and therapy that utilizes small amounts of radioactive materials to diagnose and treat a variety of diseases. In the UK, nuclear medicine has become an integral component of modern healthcare, offering critical insights in the diagnosis of conditions, particularly in cardiology, oncology, and neurology.Learn more...
Useful skills for a Ward Administrator:
To work as a Ward Administrator in the UK, you typically need a combination of administrative skills, healthcare knowledge, and interpersonal abilities. Here’s a breakdown of the key skills and qualifications that are generally required:
Administrative Skills:
1. Organizational Skills: Ability to manage and prioritize multiple tasks efficiently.
2. Data Entry and Management: Proficient in using hospital information systems and databases.
3. Record Keeping: Skills in maintaining accurate and confidential patient records and administrative documentation.
4. Scheduling: Experience in managing staff rosters, appointments, and maintaining ward schedules.
Communication Skills:
1. Verbal Communication: Ability to effectively communicate with healthcare staff, patients, and their families.
2. Written Communication: Proficiency in writing reports, memos, and other correspondence.
3. Interpersonal Skills: Ability to build relationships with staff, patients, and visitors, and handle inquiries or complaints effectively.
IT Skills:
1. Computer Literacy: Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with healthcare management software.
2. Data Management: Ability to analyze and report on data, including budgets, staffing levels, and patient flow.
Financial and Resource Management:
1. Budgeting Experience: Understanding of financial processes, including invoicing and resource allocation.
2. Inventory Management: Skills in managing supplies and equipment within the ward.
Knowledge of Healthcare:
1. Understanding of NHS Policies: Familiarity with healthcare regulations, NHS frameworks, and departmental protocols.
2. Health and Safety Awareness: Knowledge of health and safety standards in a hospital setting.
Personal Attributes:
1. Attention to Detail: High level of accuracy and attention to detail in all tasks.
2. Problem-Solving Skills: Ability to identify issues proactively and develop effective solutions.
3. Flexibility and Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Qualifications:
- Educational Background: Typically, a minimum of GCSEs in English and Mathematics, and often relevant vocational qualifications (e.g., NVQ in Business Administration).
- Experience: Previous experience in an administrative role, particularly in a healthcare setting, is often preferred.
 


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