Leeds Teaching Hospitals NHS Trust rADlrhed
Opportunity to be part of a patient-centered healthcare team that prioritizes excellent care.
Develop and enhance managerial skills through staff management and recruitment responsibilities.
Play a key role in improving patient pathways and operational management, positively impacting patient experiences.
Work in a collaborative environment within the Leeds Teaching Hospitals NHS Trust, part of a larger network focused on high-quality healthcare.
Engagement in continuous professional development and training opportunities.
Contribute to the implementation of effective communication processes and service improvements in healthcare.
The Leeds Teaching Hospitals NHS Trust is seeking an Assistant Patient Services Coordinator (APSC) for Chapel Allerton Hospital, primarily to support the Complex Rehabilitation and Rheumatology departments. This role requires a proactive individual with experience in patient administration and staff management, as they will oversee patient pathways, manage daily operations, prioritize tasks, and promote service improvements. The APSC will collaborate with administration staff to ensure compliance with health and safety, data protection, and confidentiality protocols, while also fostering effective communication within the department.
The successful candidate will uphold the Trust's values of being patient-centered, collaborative, fair, accountable, and empowered, and will be responsible for delivering high-quality services in line with these principles. The position offers a full-time, permanent contract with a salary range of £26,530 to £29,114, and emphasises the importance of professional development and quality service delivery within the healthcare environment.
The successful candidate will uphold the Trust's values of being patient-centered, collaborative, fair, accountable, and empowered, and will be responsible for delivering high-quality services in line with these principles. The position offers a full-time, permanent contract with a salary range of £26,530 to £29,114, and emphasises the importance of professional development and quality service delivery within the healthcare environment.
Job Summary
An exciting opportunity has arisen to join the Chapel Allerton Hospital Clinical Services Unit (CSU), which predominantly will be covering Complex Rehabilitation and Rheumatology as Assistant Patient Services Coordinator (APSC).
We are looking for a motivated individual with an appetite to further develop their skills in this exciting and challenging role supporting Chapel Allertons CSUs vision to be the hospital of choice for our services. This role offers an outstanding opportunity to play a key role in achieving this vision
Applicants should have experience of patient administration processes and staff management including recruitment, along with the ability to identify and implement service improvements
Main duties of the job
The role will involve managing patients through their pathways in line with local and national policies. The successful candidate will work closely with other members of the CSUs administration staff and will be involved in the day to day operational management of the patient administration service at Chapel Allerton.
The Assistant PSC will manage their defined areas within the speciality and will be responsible for prioritising work, developing staff, reviewing working practices to ensure the effective running of the department and effective communication structures are implemented. They will ensure that processes/procedures comply with legislation requirements covering Health & Safety, Data Protection and Confidentiality.
About Us
Leeds Teaching Hospitals provides patients with access to some of the very best care in the country across a wide range of services. We are committed to providing our patients with excellent healthcare.
Complex Rehabilitation & Rheumatology is based at Chapel Allerton Hospital, Leeds. Our values are part of what make us different from other trusts, Our values are patient-centered, collaborative, Fair, accountable and empowered
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Date posted
15 January 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9298-CAH-
Job locations
Chapel Allerton Hospital
Chapeltown Road
Leeds
LS7 4SA
Job Description
Job responsibilities
Job Purpose
The Assistant PSC will provide a high quality service in line with Trust standards and be able to communicate sensitivity and effectively with a wide range of people including medical staff, patients and colleagues. Support the Patient Services Co-ordinator and the Business Manager in delivering the services for the speciality.
JOB DIMENSIONS
The Assistant PSC will manage their defined areas within the speciality and will be responsible for prioritising work, developing staff, reviewing working practices to ensure the effective running of the department and effective communication structures are implemented. They will ensure that processes/procedures comply with legislation requirements covering Health & Safety, Data Protection and Confidentiality.
ORGANISATIONAL CHART
Knowledge, Skills And Experience Required
Please read the Person Specification for full details of knowledge and skills required.
Essential Skills Include
A good standard of basic education
Ability to work on their own initiative and to stringent deadlines
Ability to manage a team of staff
A thorough understanding of the patient pathway
Able to work with staff with varying levels of authority
A knowledge of the rules governing eligibility for NHS treatment
THE LEEDS WAY VALUES
Our Values Are Part Of What Make Us Different From Other Trusts, So We See This As a Strength, As Well As a Responsibility. They Have Been Developed By Our Staff And Set Out What They See As Important To How We Work. Our Five Values Are
Patient-centred
Collaborative
Fair
Accountable
Empowered
All our actions and endeavours will be guided and evaluated through these values
Additionally the following are core values which relate specifically to this post:
The post-holder is expected to be honest, fair and consistent in their approach and to accept responsibility for ones own achievements, acts and omissions.
Respect confidentiality in line with National, Trust and local policies and guidelines.
Commitment to providing the highest quality of administrative support themselves and through management of their staff.
Maintain and improve quality of service.
Commitment to their teams personal & professional development.
WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)
Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.
WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Par
An exciting opportunity has arisen to join the Chapel Allerton Hospital Clinical Services Unit (CSU), which predominantly will be covering Complex Rehabilitation and Rheumatology as Assistant Patient Services Coordinator (APSC).
We are looking for a motivated individual with an appetite to further develop their skills in this exciting and challenging role supporting Chapel Allertons CSUs vision to be the hospital of choice for our services. This role offers an outstanding opportunity to play a key role in achieving this vision
Applicants should have experience of patient administration processes and staff management including recruitment, along with the ability to identify and implement service improvements
Main duties of the job
The role will involve managing patients through their pathways in line with local and national policies. The successful candidate will work closely with other members of the CSUs administration staff and will be involved in the day to day operational management of the patient administration service at Chapel Allerton.
The Assistant PSC will manage their defined areas within the speciality and will be responsible for prioritising work, developing staff, reviewing working practices to ensure the effective running of the department and effective communication structures are implemented. They will ensure that processes/procedures comply with legislation requirements covering Health & Safety, Data Protection and Confidentiality.
About Us
Leeds Teaching Hospitals provides patients with access to some of the very best care in the country across a wide range of services. We are committed to providing our patients with excellent healthcare.
Complex Rehabilitation & Rheumatology is based at Chapel Allerton Hospital, Leeds. Our values are part of what make us different from other trusts, Our values are patient-centered, collaborative, Fair, accountable and empowered
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Date posted
15 January 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9298-CAH-
Job locations
Chapel Allerton Hospital
Chapeltown Road
Leeds
LS7 4SA
Job Description
Job responsibilities
Job Purpose
The Assistant PSC will provide a high quality service in line with Trust standards and be able to communicate sensitivity and effectively with a wide range of people including medical staff, patients and colleagues. Support the Patient Services Co-ordinator and the Business Manager in delivering the services for the speciality.
JOB DIMENSIONS
The Assistant PSC will manage their defined areas within the speciality and will be responsible for prioritising work, developing staff, reviewing working practices to ensure the effective running of the department and effective communication structures are implemented. They will ensure that processes/procedures comply with legislation requirements covering Health & Safety, Data Protection and Confidentiality.
ORGANISATIONAL CHART
Knowledge, Skills And Experience Required
Please read the Person Specification for full details of knowledge and skills required.
Essential Skills Include
A good standard of basic education
Ability to work on their own initiative and to stringent deadlines
Ability to manage a team of staff
A thorough understanding of the patient pathway
Able to work with staff with varying levels of authority
A knowledge of the rules governing eligibility for NHS treatment
THE LEEDS WAY VALUES
Our Values Are Part Of What Make Us Different From Other Trusts, So We See This As a Strength, As Well As a Responsibility. They Have Been Developed By Our Staff And Set Out What They See As Important To How We Work. Our Five Values Are
Patient-centred
Collaborative
Fair
Accountable
Empowered
All our actions and endeavours will be guided and evaluated through these values
Additionally the following are core values which relate specifically to this post:
The post-holder is expected to be honest, fair and consistent in their approach and to accept responsibility for ones own achievements, acts and omissions.
Respect confidentiality in line with National, Trust and local policies and guidelines.
Commitment to providing the highest quality of administrative support themselves and through management of their staff.
Maintain and improve quality of service.
Commitment to their teams personal & professional development.
WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)
Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.
WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Par
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