Administrator - Salisbury inSalisbury inSalisbury PUBLISHED FRI 8 NOV 2024

Band 3: £24,071 to £25,674 a year Per annum/pro-rata PERMANENT
EATING DISORDER MENTAL HEALTH NHS

Oxford Health NHS Trust rH27iWzC

The role of Administrator at Oxford Health NHS Trust in Salisbury involves providing essential administrative support to the Child and Adolescent Mental Health Services (CAMHS) team. The successful candidate will spend one day a week assisting the Eating Disorder Service and the remaining days supporting the wider CAMHS team. This position requires a caring and empathetic individual with excellent attention to detail and good communication skills. Key responsibilities include arranging appointments, greeting service users and their families, and performing core administrative tasks to ensure the smooth operation of the service.

While previous office experience is not essential, candidates should demonstrate a willingness to learn, multitasking abilities, and proficiency or eagerness to develop skills in Microsoft Office applications. The role offers variety, the opportunity to work with diverse service users, and a supportive team environment, with potential for personal development and upskilling within the organisation.

Do you have excellent attention to detail?

Are you caring, compassionate and good with people?

Would you like to work in a role where you know you're making a different to the lives of children, young people and their families?

We are looking for an enthusiastic, flexible, empathetic and self-motivated individual to join our Child and Adolescent Mental Health Services team, based at Salisbury Hospital.

Your role will be essential. One day a week, you'll be providing administration support to our Eating Disorder Service (TEDS) and on the other days you'll be supporting the wider CAMHS team, including the Getting More Help Teams. As you'll be working with specific teams on specific days, you'll not only have variety but you'll also be able to take ownership of specific tasks to really make a difference to the team you are supporting.

If you don't have previous office experience, that's ok; we're looking for someone with a willingness to learn, an ability to multitask and someone who can pick up new ideas/processes quickly. Please just let us know in your application about your transferable skills!

The main focus of this role is to provide direct administrative support to the whole of the multidisciplinary team. It's a varied job too; you'll be working with administrative and clinical staff to arrange appointments for the team of CAMHS staff, meeting and greeting our service users and their families as well as undertaking core administration activities to keep our service running smoothly.

We'll need you to be calm, approachable and enjoy the opportunity to speak with our service users. You'll also need good skills in - or a willingness to learn - Excel, Word, Teams, taking phone calls, formatting and sending out letters to young people and families across the South West.

You'll be part of a team of administrators who will be there to help you navigate your new role, and there will also be support and guidance from the administration lead.We're looking for someone who is keen to progress; there are opportunities within the team for development and we love to upskill our colleagues as much as possible!

About us
There's a lot of variety in this role, so no two days are ever the same. You'll work with a mixture of different services users from different backgrounds, and both the clinical and administrative teams are friendly, supportive and welcoming. We're here to help each other, as we know just how important it is to come to work and feel valued - and like you're making a difference.

If you're curious about the role - if you'd like to find out more about the role or our team, please do get in touch!

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

More about MENTAL HEALTH

Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...

Useful skills for an Administrator - Salisbury: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.