Community and Outreach Manager in West End inWest End PUBLISHED FRI 13 JUN 2025 Jump to job information section

Lead community engagement, building and fostering relationships to expand and deliver partnerships that are aligned with organisational goals, build a pipeline of opportunities that deliver community impact. Developing and supporting contract delivery through a suite of KPIs.

The Community Engagement Manager will lead the strategic planning, coordination, and execution of community support and service activities. This will involve developing and monitoring detailed work plans, setting measurable metrics, and ensuring timely and budget-conscious delivery of initiatives. They will oversee both internal and external resources to drive successful outcomes for community-focused programs. In collaboration with Directors and clinicians, the Community Manager will support the achievement of departmental strategic goals and objectives, ensuring alignment with broader organisational priorities. They will provide comprehensive oversight and prepare detailed reports on the progress of the community impact program, ensuring all deliverables are met to the highest standard.

About us

We have an exciting opportunity for a Community and Outreach Manager to join our team. This role is a based in our main hospital in Central London (W1G 6BW), with a hybrid working model. We are also offering a competitive salary of £50,000 - £55,000 per annum plus a fantastic array of benefits. Established in 1932, The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities located in the heart of London's medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of "We go further", "We work as one" and "We personalise care." Job Profile We're looking for a passionate and proactive Community Engagement & Outreach Manager to join The London Clinic in a brand-new role. You'll be responsible for leading our community engagement strategy - designing, delivering and evaluating projects that strengthen our links with local communities and improve health outcomes. You'll work closely with senior leaders, clinical teams and external partners to shape initiatives that align with the Clinic's values and strategic priorities. From leading community health needs assessments to building long-term partnerships and managing impactful programmes, you'll play a key role in how we connect with the world beyond our hospital walls. This role would suit someone who brings strong experience in community development, public health, or outreach, someone who understands how to build trust, develop partnerships and manage projects from idea through to impact. You'll be confident working both independently and collaboratively, with excellent communication skills and a natural ability to bring people together around shared goals.

Job Type: This is a full-time, permanent position working 37.5 hours per week.

Salary: £50,000 to £55,000 per annum

Location: 20 Devonshire Place, W1G 6BW

Benefits package: Contributory pension scheme (total annual contribution up to 20%). Private Medical Healthcare. 33 day's annual leave (Inclusive of bank holidays). Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of retailers/services, plus much more. We also offer excellent career development; with clear career pathways and access to further education.

Key Duties

Deliver community engagement projects to help achieve the Clinic's wider goals and make a positive difference in local communities.

Build strong partnerships with local organisations and groups to grow our network and enable long-term collaboration.

Lead health needs assessments to better understand the needs of our communities and design services that respond to those needs.

Manage contracts and monitor key performance indicators (KPIs) to ensure projects are delivered on time, on budget, and to a high standard.

Work closely with marketing and communications teams to promote our community work and raise the Clinic's profile locally.

Plan and oversee projects and budgets to make the best use of resources and ensure smooth delivery.

Prepare reports and updates for senior leadership to track progress, demonstrate impact, and support decision-making.

Set up clear channels for community feedback to involve local people in shaping our services and to improve engagement.

Promote inclusion, professionalism, and safety in all aspects of the role to uphold the Clinic's values and standards.

Skills & Experience

Proven experience in a senior community engagement or outreach role

Strong project management skills with a strategic mindset

Previous experience in a healthcare or health-related setting

Excellent communication and stakeholder relationship-building skills

Degree in public health, nursing, social sciences, or a related field

Why join us? The London Clinic is one of the UK's leading independent hospitals, focused on innovation and excellence. This is a unique opportunity to build something from the ground up, driving real impact across the communities we serve. Ready to apply? Submit your application today and help shape our future community impact. The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.