GP Receptionist/ Admininstrator in Brynmawr inBrynmawr PUBLISHED THU 12 JUN 2025 Jump to job information section
Job description
GP Receptionist/ Administrator - Brynmawr Medical Practice
An exciting opportunity has arisen for a GP Receptionist/ Administrator to join the Practice Team at Brynmawr Medical Practice.
1 x 20 hour post & 1 x 24 hour post available.
The post holder(s) will play a crucial role in supporting the multidisciplinary team and ensuring the smooth operation of the practice.
Responsibilities will include greeting and directing patients, managing the appointment system, booking appointments, processing personal information, and assisting patients as needed.
Act as the central point of contact for patients, distributing information, messages, and enquiries to the clinical team, and liaising with external agencies such as secondary care and community service providers.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
- Maintain and monitor the practice appointment system
- Process personal, telephone, and electronic requests for appointments
- Answer incoming phone calls and address callers' requests appropriately. Responding to queries escalating when necessary
- Signpost patients to the correct service
- Initiate contact with and respond to requests from patients, team members, and external agencies
- Organises patient appointments
About us
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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